221,731+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,731 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terriable business. Claim was NOT process and it's an annual vaccination!
Terriable business. They didn't process my claim for a regular annual vaccination for 4 weeks! Just keep sending emails back and force but continue NOT processing a request. Doesn't matter how many proof documents you upload or what your vet clinic said they keep HOLDING your request and don't pay. Be advice. Dissapointed! Claim was NOT process and it's an annual vaccination!
Insurer: Spot
By: Tvir Rtvir
they've been so responsive with the…
they've been so responsive with the multiple surgeries my pup has had to have!
Insurer: Healthy Paws
By: paulina cholewinski
Good customer service.
Customer service
Insurer: Prudent Pet
By: dejdejvwjgmail.com
easy to understand and quick to complete
easy to understand and quick to complete
Insurer: MetLife
By: Laura Leahy
Easy to work with and reasonable rates!
Easy to work with and reasonable rates!
Insurer: Sonnet
By: Jim Telford
Pet Insurace
The site was easy to navigate
Insurer: MetLife
By: Michael Baldrini
Very easy to navigate!
Very easy to navigate!
Insurer: MetLife
By: Mark Loughead
It was very easy to enroll on line
It was very easy to enroll on line. I have no other experience and have not submitted any claims.
Insurer: MetLife
By: Martha Clark
If I could give 0 stars I would. It’s a complete waste of time and money.
If I could give 0 stars I would. This has been a complete scam, from the time I enrolled in March 2025 until now, end of May 2026. I have paid over $900 in premiums since I enrolled my pet. I have submitted 5 claims totaling just over $2,000 and ALL of my vet records. My vet's office also supplied all the records, which are very detailed, and go back 11 years. All of my claims were denied initially stating I hadn't provided the records. After ensuring they did have all records, I was told the claims would be reprocessed within 10 days. When I hadn't heard anything for over 30 days, I called customer service, and they confirmed I had provided everything needed and the man on the phone stated HE would personally ensure that ALL of my claims were reprocessed and he would contact me in 24-48 hours. That was 4 days ago. This morning I had an email stating I would hear from them in another 30 days. THIS IS UNACCEPTABLE. While I've been waiting on responses, I've been paying the premiums. My pet was NEVER covered under the insurance plan I've paid over $900 for to keep him safe and healthy. I've done my part 100%. ASPCA Pet insurance has NOT provided the services I've paid for. I've wasted so many hours of time on the phone or sending emails and records and I'm currently waiting on the phone AGAIN right now. DO NOT pay for this service. It is a total waste of money. And a complete waste of time, trying to get your calims paid or your money back. I have requested a refund and heard nothing back. I feel completely scammed. Updated June 15, 2026. ASPCA pet insurance still has not approved my claims or issued me a refund. At this point for my own sanity, I am just canceling the policy, even though I feel I was scammed out of $900 in insurance premiums. Don’t waste your time or money. Pet insurance is personal. We are trusting these companies to help us keep our pets healthy. I couldn’t be more disappointed by this company.
Insurer: ASPCA
By: MissDanelle