223,174+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,174 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Denys claims
You have denied claims and my vet, my agent who sold me the policy, and I have spent months and hours giving you everything you ask and you still continue to deny causing additional stress and wasting time. Extremely poor customer service, and false advertising. Pay what you owe, as it is not fair to deny claims and even when we call they don’t understand why.
Insurer: Trupanion
By: Shorty
Super fast reimbursement
Super fast reimbursement. Easy to navigate website!
Insurer: Pumpkin
By: Dog mom
No one will contact me back
No one will contact me back
Insurer: Prudent Pet
By: Dawn Jones
So happy I chose Spot!
I have no complaints at all about Spot pet insurance! I've had dogs for most of my life and this is the first time I have bought pet insurance. I'm so glad that I chose Spot and we couldn't be more pleased with their service! The claim process is simple and completed in a very timely manner.
Insurer: Spot
By: Debbie Shuttleworth
Unclear how to change coverage without calling in.
I like the insurance but it’s been very unclear on how to change the coverage without calling in and I live in Alaska so they are rarely open and I can call. I’m not allowed to use my phone at work. So it’s been frustrating.
Insurer: MetLife
By: Shane V
Easy to fax documents in!
I fax my claim information in and it starts getting processed right away! The turn around time is quick too.
Insurer: MetLife
By: Dr Debra L Blight
It was easy to enroll and the plan…
It was easy to enroll and the plan option was great too.
Insurer: MetLife
By: Liz M
Pets Best always comes through!
"Our small dog is fairly healthy but has some issues with skin allergies and colitis from time to time. When that occurs, it results in a vet visit. Pets Best always comes through to help with those costs! "
Claim procedure was simple and quick
Claim procedure was simple and quick. best experience.
Insurer: Pumpkin
By: Lee Sweeton
MetLife reviewed & paid my claim as…
MetLife reviewed & paid my claim as quickly as they received it from my vet.
Insurer: MetLife
By: susan cruz