219,997+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,997 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,997 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,875 reviews

4.9
Healthy Paws

11,200 reviews

4.9
Fetch

5,602 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,037 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 25, 2025

It was quick and easy and I'm glad my…

It was quick and easy and I'm glad my Elvis is now covered under my Metlife

Insurer: MetLife

By: MARISOL MORON

Verified October 25, 2025

THE LAST REPRESENTATIVE I SPOKE TO…

THE LAST REPRESENTATIVE I SPOKE TO RESOLVED ALL MY DIFFICULTIES I HAVE BEEN HAVING FOR MONTHS SUBMITTING MY CLAIMS TO YOU ALL. I AM SO GRATEFUL TO HER FOR HER DEDICATION, DILIGENCY, PATIENCE AND WORK ETHIC. I HAVE BEEN FRUSTRATED AND SHE WAS THE ONLY ONE WHO PROVIDED A SOLUTION.

Insurer: MetLife

By: HUMMINGBIRD

Verified October 25, 2025

The claim life cycle is too long for…

The claim life cycle is too long for review and takes way too long to make a decision and pay out a claim!

Insurer: MetLife

By: Danilo Riggio

Verified October 25, 2025

pay claims promptly and answer their phones

customer representative was extremely patient and answered all my questions

Insurer: MetLife

By: Karen Kirk

Verified October 25, 2025

Positive experience

Good customer service when I was confused how to submit the claim. Claim was processed quickly.

Insurer: MetLife

By: customer

Verified October 25, 2025

It such a pleasure doing my business…

It such a pleasure doing my business with your company. Very prompt and inviting . Thank you.

Insurer: MetLife

By: Carol Hubbard

Verified October 25, 2025

Staff

Staff, coverage and ease of claim submissions

Insurer: MetLife

By: Elizabeth

Verified October 25, 2025

Worst customer service ever

Worst customer service ever. Do not get this insurance. There are much better options.

Insurer: MetLife

By: customer

October 25, 2025

1,2,3, easy steps for pet insurance

This was the first time we looked for pet insurance for our new little puppy Keala. Amanda was able to answer all of our questions. Her attitude towards us was amazing and positive. After our conversation, my why and I were very comfortable getting a policy for Keala. Keep up the good work. Thanks...

Insurer: Fetch Canada

By: Marc

October 25, 2025

The claim process was seamless

The claim process was seamless — I received pre-certification within minutes. My French Bull dog suffered an acute allergic reaction and had to be rushed to the ER vet. Due to the severity, he needed an overnight stay, but knowing that Embrace covered the cost was incredibly reassuring. He’s doing fine now!

Insurer: Embrace

By: Tracy Milligan

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