217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad business practices
We received a notice that our 24hour Pet Watch was transferred to Hartville - they downgraded our coverage and tripled our monthly premium for the two cats from $137 to $392. There is no account information, no way to see details. We received no notice prior to this email. We can’t even cancel the insurance. That this is legal in the US speaks leagues to why everyone is so pissed off. Businesses are run poorly and they cover their lack of management ability by treating their customers poorly, overcharging while failing to provide value and engaging in other unscrupulous behavior.
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Insurer: Trupanion
By: LeonarddweniSN
Worth it to have the little guy covered
I like that there are yearly reimbursements for wellness appointments, vaccines, dental cleanings, etc. Payouts are quick and I'm glad we have our little guy covered.
Insurer: Spot
By: Hannah Allen
They say a test of insurer is when you…
They say a test of insurer is when you make a claim. Fetch hace got an absolutely horrible claims experience. Chasing information and documents that you’ve already sent them and asking you to repeat info over and over again. When they finally got to the claim, the cover was so poor (even though it’s expeinsive) that they said I had nothing due back to me. What actually is the point of their insurance. Paying for nothing is a complete fraud. Don’t touch them.
Insurer: Fetch
By: Christopher
My agent or customer service rep
My agent or customer service rep. Not only was she knowledgeable but she was super friendly.
Insurer: Embrace
By: Jess Martin
I highly recommend them
I highly recommend them. If you run into a problem, just ask to speak to a supervisor. Only had to do that once, it was resolved quickly. All other claims paid very promptly.
Insurer: Spot
By: Joyce Carter
Very Helpful
Josh was knowledgeable, helpful, knew his product, and answered all my question with the utmost patience.
Insurer: Fetch Canada
By: Cindy Brandes
I have been extremely happy with…
I have been extremely happy with customer service and I am sorry they have decided to stop insuring in the US. I only hope Odie will not disappoint me.
Insurer: ManyPets
By: Bill
Thanks again, Embrace
Once again, Embrace makes it so easy to submit claims.
Insurer: Embrace
By: Barbara
Claim was processed within a week
Claim was processed within a week
Insurer: Fetch
By: Deb