219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to enroll
Easy to enroll, file a claim and good turn around on a claim.
Insurer: Spot
By: Rita Quick
Simple process....fast turn around.
Simple process....fast turn around.
Insurer: Spot
By: Henry Friedman
Fast response to acknowledge claim…
Fast response to acknowledge claim submission and quick claim settlement.
Insurer: Healthy Paws
By: Dennis
Terrible refunds and not worth the…
Terrible refunds and not worth the insurance wish I went with my previous company
Insurer: Spot
By: Tara
The best pet insurance
The best pet insurance. I did a lot of research and so happy I chose them. Great customer service whenever I call. It's easy to upload claims and get responses quickly. From start to finish, I got my claim processed and money in my account in two weeks. One hundred percent satisfied with the whole process.
Insurer: Spot
By: Jen Cattano
The value does not match the cost
The value does not match the cost. this feels like a scam of an insurance policy.
Insurer: Spot
By: Jake Logsdon
Every time I have needed customer…
Every time I have needed customer service, the reps have been very professional, knowledgeable, and polite. Claims are easy to file and the response and disposition of each claim is very prompt.
Insurer: Spot
By: Mark Curran
My cat suddenly fell ill
My cat suddenly fell ill, and we ended up having to take him to the vet for various tests and treatments. The medical bills came to quite a hefty sum, but thanks to the insurance coverage, the financial burden was significantly reduced. Thank you.
Insurer: Spot
By: W Kim
Metlife is quick to deny claims and/or…
Metlife is quick to deny claims and/or misses pertinent information on claims. Example: My pet was taken in to the ER Vet b/c he was crying in pain. He was found to have a neck and shoulder injury, which required xrays, sedation, and medications. an incidental finding was of an ear infection (completely UNRELATED to the reason for the visit. They approved only the pain medication. I had to call in and speak with someone to get the claim reviewed
Insurer: MetLife
By: customer
Insensitive
I have had this insurance for my dog for almost 15 years. My dog was euthanized on April 26, 2026 so I filed a claim. The claim was rejected because my vet did not put my dog's name on the invoice. I called customer service, and the representative was insensitive and unable to get me to someone who could help. Now I have to relive the experience of losing my dog by having to ask my vet for a new invoice. Why would I submit an invoice for euthanasia and cremation for a dog other than my own?
Insurer: Nationwide
By: D T