219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Hassle-free claims submission & reimbursement process
Our 4.5 yo dog started having seizures out of the blue about 6 weeks ago. Medication, more seizures, more meds, more seizures, hospitalization, more meds, more seizures, two more hospitalizations, more meds. We have her home now and are hoping she's stable. Through all of this, the Healthy Paws claims submission and reimbursement process could not have been easier. We've had pet insurance for close to 9 years for our two dogs and only submitted a couple claims. You begin to wonder if you're wasting your money. But when something like this happens, you're so glad you have it. Honestly, if not for this insurance, we might have had to make a very difficult decision before we got to this point.
Insurer: Healthy Paws
By: CH
Cookie issue
Cookie issue, one must have personalization cookie enabled to input CC information and complete purchase. No response , warning or requirements warning. I called their number nd they transfered me to someone who would sell me the policy but did not understand the issue. I corrected before she got on the phone. FIX YOUR APPLICATION and ERROR HANDLING!!
Insurer: MetLife
By: Samuel Schneider
The customer service was just okay
The customer service was just okay, it's nice when they're more knowledgeable about the product and others like it and when they go that extra mile for the customer.
Insurer: Nationwide
By: Rosalva Chavez
Aileen made things easy to understand…
Aileen made things easy to understand and walked me through the process. Appreciate her recommendations, patience in answering my questions, and kindness throughout the call.
Insurer: Fetch
By: PJ
Eileen made the process of transferring…
Eileen made the process of transferring my babies to my name in time for one of them to have a surgery smooth and easy!
Insurer: Fetch
By: Trinity
Happy birthday to my 12 month old dog…
Happy birthday to my 12 month old dog and oh by the way vet bills are expensive so were raising your policy. The email they sent said it wasn't because of maximizing profits. Really? No insurance is in business for anything else, its a business. I am an RN who delivers care to my patients, I care about people, the corporation doesn't care about people, its the bottom line. The increase is profit margin, nothing else. Next time when you send a happy birthday, maybe wait a day or two before you send "now that your pet is a year we are upping the cost of your policy" email. Just tacky. And by the way my dogs year cost you nothing, 100% profit for you and now your charging more, buyers beware. We have until July 16, 2026 to find a different pet insurance as it goes up July 17, 2026. We will not be staying.
Insurer: Trupanion
By: Guest
Amanda
Amanda, as soon as she took my call, she have been very sweet and energetic. The call was smooth and she is very knowledgeable about the plan details for my 2 dogs. I enjoyed speaking to her and ended up going with fetch.
Insurer: Fetch
By: Deniza Macias
Very easy to discuss and file claims…
Very easy to discuss and file claims form my Dog.
Insurer: Fetch
By: Jeff
I love the customer service and ease of…
I love the customer service and ease of the reimbursement process. Thank you - Meg
Insurer: MetLife
By: customer