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Thank You, Aileen!!!
Customer Service Agent Aileen made it so comfortable and easy to return to Fetch for Sébastien and Buffy, after a terrible experience with Lemonade Pet Insurance. She answered every question and concern. I regret that I didn't trust my wonderful experience my first year with Fetch, when I experienced such ease and clarity with filing claims. Thank you, Aileen, for welcoming us back!! Love, Nick, Gail, Sébastien, and Buffy Kunish XXOO
Insurer: Fetch
By: GAIL
Just the best
Just the best. It’s an investment in your pet. When my dog developed a seizure disorder Trupanion covered 90% of everything after the one time deductible. Spectacular. Customer service is old fashioned. Real human beings who pick up the phone right away and actually handle your issue in the moment. When we got our new dog, despite all the new pet insurance companies that have sprung up since we first got coverage for our old dog 13 years ago, we went with Trupanion again. They’re reliable and everyone I ever spoke with over 13 years was kind. They’re doing work they love for the pets they love.
Insurer: Trupanion
By: Christine
When my 1 yr old puppy had a bowel obstruction
When my 1 yr old puppy had a bowel obstruction last night, I didn't have to worry about the cost of the emergency surgery. The emergency animal hospital billed Trupanion directly and I just covered the co-pay, deductible, taxes and exam fee. What a relief! My heart bleeds for a couple at the animal hospital who didn't have insurance and had to take their very sick dog home because the cost for treatment was more then they could bare. My dog, thankfully was insured and I knew that whatever the cost of the surgery he would be treated. Thank you again for helping me through the worst night of our lives!
Insurer: Trupanion Canada
By: Liz
Aileen Andino was excellent
Aileen Andino was excellent. She made everything clear about what to expect with my insurance. Great customer service.
Insurer: Fetch
By: Lawon dees
I just signed up
I just signed up, so I dont think I can write an honest review yet.
Insurer: MetLife
By: KELLY VAUGHAN-WILLIAMS
Quick
Quick, easy. And cheaper than u previous insurance company.
Insurer: Sonnet
By: Jerry Thorne
Fast response after sending claim
Fast response after sending claim
Insurer: Spot
By: Sally Florendo
SPOT Delivered on Their Promise
I’ve had a great experience with SPOT Pet Insurance. Recently, my senior rescue cat needed a treatment that cost several thousand dollars. I submitted all the required records, and once SPOT received the documentation, my reimbursement was processed without any issues. What I appreciate most is that SPOT has not raised my premiums because of my cat’s age, unlike some other pet insurance companies. One company I contacted wouldn’t even cover pets over 13 years old. The condition my cat was treated for developed after she was enrolled, and SPOT honored the coverage as promised. The claims process was easy, the reimbursement was fair, and SPOT has not disappointed me. I highly recommend them to other pet owners.
Insurer: Spot
By: Nathalie Hoarau