223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to navigate the site to get…
Very easy to navigate the site to get the needed information to compare services. So much cheaper than my previous pet insurance. I'm saving over $120 a month on my 3 fur babies!
Insurer: MetLife
By: Leslie G
Excellent response
It's so easy to submit the claim through the site. and get reimbursement. I submitted the claims and was reimbursed the same day within a few hours - excellent response!
Insurer: Healthy Paws
By: Davina
Not long after getting the insurance we…
Not long after getting the insurance we had an emergency with Takito. No hassle claim processing and payment. That’s number one. Number two. Having that peace of mind you have coverage in an emergency situation gives you options that may not be there otherwise. Did it cover everything. No. Did it make it manageable without breaking the bank. Absolutely.
Insurer: Trupanion
By: Benji Swindle
Elaine was very helpful in assisting…
Elaine was very helpful in assisting with cleanup of a renewal for one of our two dogs. Policies have different terms and thus different renewal dates. Very easy to business w/ Nationwide.
Insurer: Nationwide
By: David L
I’ve been with you since Harley was…
I’ve been with you since Harley was three months old. You’ve got a great job every time you pay me back exactly and what I’m deserving of and excellent service and quick and fast.
Insurer: Healthy Paws
By: Cindy
Easy getting my quote in and signing up
Easy getting my quote in and signing up
Insurer: Nationwide
By: customer
Healthy Paws
Having Healthy Paws Pet Insurance Provides Us With Pet Peace Of Mind
Insurer: Healthy Paws
By: Jonathan
Okay, but not great 🤷
We've been with Spot for over 2 years and had other pet insurers previously. We switched because of a discount provided through an employer. What we like about Spot is that they have an easy claims process that you can complete through the app with 3 questions (type of service, full invoice amount, upload documents). There is no notes/details box so you truly need a fully itemized invoice that spells everything out for them. Customer service is friendly, but not always helpful as they don't re-review claims or accept appeals, only re-iterate what is seen on the documents you provided and go over what the EOB says, and the 800 number is the only avenue to contact them. They allegedly have vet reviewers for claims, but have fully missed "keyscreen" as a fecal test (quick search engine query of 'vet keyscreen' shows this) and don't itemize their reimbursements so you need to know your coverage to double check the math. The preventive care reimbursement annual limit amounts are a joke. You're likely better off paying out of pocket for those services and saving the additional premium $ Overall, the general coverage/reimbursement system does what it needs to and is usually frustration free, they offer several coverage options, easy navigation of the app and direct deposit of payments, and tends to be on the cheaper side for premiums compared to comparable coverage with other pet insurers. However, we would not have made the change to or stuck with Spot without the employer discount, find the preventive care options to be lacking in both coverage and reimbursement amounts, and have considered switching back to a previous pet insurer because of quality of customer service/hassle with missed things on claims.
Insurer: Spot
By: Kole White