219,884+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,884 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,869 reviews

4.9
Healthy Paws

11,195 reviews

4.9
Fetch

5,600 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,034 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified November 10, 2025

quick processing and friendly

quick processing and friendly service

Insurer: MetLife

By: customer

Verified November 10, 2025

I must admit it was a learning curve…

I must admit it was a learning curve for me to understand the documentation needed for reimbursement. However once I understood what was needed my claims were reimbursed in a timely manner. Customer service reps were always kind and expressed care for my dog. Really appreciate them!

Insurer: MetLife

By: customer

November 10, 2025

Excellent Customer Care!

"Pet's Best has been a safeguard for our sweet labs who eat anything and everything. The whole process of filing a claim couldn't be easier. The funds arrived in my account in a surprisingly short amount of time. We wouldn't ever be without coverage from this excellent company. Thank you for excellent service! "

Insurer: Pets Best

By: Amy Parker

November 10, 2025

Highly recommend Fetch Pet, great customer service

Amanda was very informative and helpful. Fully explained options and and benefits as well as how billing system works. I switched from Trupanion and the services offered are beyond what they can offer.

Insurer: Fetch Canada

By: Scott Sargent

Verified November 10, 2025

website is easy to submit claims and…

website is easy to submit claims and review and payment is always prompt

Insurer: MetLife

By: customer

Verified November 10, 2025

Spot has one of the lowest premiums and best overall customer service experience

Spot quickly and efficiently processed the 2 claims I’ve submitted in the 3 years I’ve been with them. When I shopped around for pet insurance, Spot had the lowest premium with the most coverage. My premium didn’t go up in my second year and increased very little last year. I am highly satisfied with this company. The few times I spoke to a phone representative with questions, they were so courteous and patient. It was a pleasure talking with them.

Insurer: Spot

By: Aurawan Nizner

Verified November 10, 2025

It is so easy and fast to place a…

It is so easy and fast to place a claim. And I received the payment in less than a week.

Insurer: MetLife

By: Carolyn

Verified November 10, 2025

always wonderful

always wonderful. I wish "people" insurance ordered the same service.

Insurer: MetLife

By: customer

Verified November 10, 2025

Taken care of quickly

Taken care of quickly

Insurer: MetLife

By: Joy Cranford

Verified November 10, 2025

I submitted my first claim early…

I submitted my first claim early October and then about 10 days later I received email saying I needed to send in more documentation on Oct 20. Before I had a chance to add document, the claim was deleted from the portal. I called in and the rep said I could email the additional document and they would send in. I didnt see my old claim re-opened a few days later so decided to resubmit all documents at once just so it shows in portal. 10 days later I got the approval which is why I gave a 3 star vs 1 star but automatically deleting history or claims is not cool at all.

Insurer: MetLife

By: michele kosnik

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