219,884+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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quick processing and friendly
quick processing and friendly service
Insurer: MetLife
By: customer
I must admit it was a learning curve…
I must admit it was a learning curve for me to understand the documentation needed for reimbursement. However once I understood what was needed my claims were reimbursed in a timely manner. Customer service reps were always kind and expressed care for my dog. Really appreciate them!
Insurer: MetLife
By: customer
Excellent Customer Care!
"Pet's Best has been a safeguard for our sweet labs who eat anything and everything. The whole process of filing a claim couldn't be easier. The funds arrived in my account in a surprisingly short amount of time. We wouldn't ever be without coverage from this excellent company. Thank you for excellent service! "
Insurer: Pets Best
By: Amy Parker
Highly recommend Fetch Pet, great customer service
Amanda was very informative and helpful. Fully explained options and and benefits as well as how billing system works. I switched from Trupanion and the services offered are beyond what they can offer.
Insurer: Fetch Canada
By: Scott Sargent
website is easy to submit claims and…
website is easy to submit claims and review and payment is always prompt
Insurer: MetLife
By: customer
Spot has one of the lowest premiums and best overall customer service experience
Spot quickly and efficiently processed the 2 claims I’ve submitted in the 3 years I’ve been with them. When I shopped around for pet insurance, Spot had the lowest premium with the most coverage. My premium didn’t go up in my second year and increased very little last year. I am highly satisfied with this company. The few times I spoke to a phone representative with questions, they were so courteous and patient. It was a pleasure talking with them.
Insurer: Spot
By: Aurawan Nizner
It is so easy and fast to place a…
It is so easy and fast to place a claim. And I received the payment in less than a week.
Insurer: MetLife
By: Carolyn
always wonderful
always wonderful. I wish "people" insurance ordered the same service.
Insurer: MetLife
By: customer
Taken care of quickly
Taken care of quickly
Insurer: MetLife
By: Joy Cranford
I submitted my first claim early…
I submitted my first claim early October and then about 10 days later I received email saying I needed to send in more documentation on Oct 20. Before I had a chance to add document, the claim was deleted from the portal. I called in and the rep said I could email the additional document and they would send in. I didnt see my old claim re-opened a few days later so decided to resubmit all documents at once just so it shows in portal. 10 days later I got the approval which is why I gave a 3 star vs 1 star but automatically deleting history or claims is not cool at all.
Insurer: MetLife
By: michele kosnik