224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Needed information about waiting period
Needed information about waiting period
Insurer: MetLife
By: BARBARA L SPELLMAN
Claims
Very easy to work with. Claims process was smooth and they paid out the claim in a 1-2 weeks.
Insurer: Spot
By: Beth Rouse
Quick & easy claim process
Quick & easy claim process, it’s the one thing I don’t have to worry about when my pets are sick or have an accident. It gives me a lot of peace of mind
Insurer: Spot
By: Jill w
Was informed my reimbursement check can…
Was informed my reimbursement check can be voided and sent to a new address, but that it could not be directly deposited into my account even after inputting my banking info in the system. Huge inconvenience.
Insurer: Spot
By: John Sikie
My Embrace Pet Insurance always come…
My Embrace Pet Insurance always come through quickly when I submit my claims for my pup and my pup is now 8 years young… Thank You Embrace for Caring!
Insurer: Embrace
By: Valerie Ralph
Easy to work with and quick…
Easy to work with and quick reimbursement
Insurer: Pumpkin
By: Isaac
Peace of Mind From a Trusted Organization
We were leery of pet insurance, but wanted to get some peace of mind and thought at the very least this could help an organization we support. What a good decision - one cat ended up in urgent care for a blocked bladder, another had major teeth issues. Claims are easy to file and process, and we've more than gotten our money's worth.
Insurer: ASPCA
By: Erik Greenfrost
I was a Healthy Paws customer for over…
I was a Healthy Paws customer for over 9 years, since my dog was a puppy, and added my second dog about 2 years ago. In that entire time, I never missed a payment. My payment card was compromised and had to be replaced. In the process of updating accounts, I didn't catch that Healthy Paws' billing hadn't been updated with the new card. I missed the notice they say they sent, and the policy was cancelled for non-payment. When I reached out, I explained the situation, asked to pay the past-due amount immediately, and requested reinstatement given my long, clean history. I called, I emailed, and I sent a written follow-up. Every response was the same: they could not reinstate the policy and I would need to enroll in a brand new one. Nine years of loyalty and a perfect payment record apparently counts for nothing the moment a single payment is missed for a documented, one-time reason. I ended up shopping for and switching to a different insurer entirely (for MUCH better coverage and CHEAPER!). If you're weighing long-term loyalty as a reason to choose this company, know that it won't buy you any flexibility when something goes wrong.
Insurer: Healthy Paws
By: Brian M