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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I like customer service
I like customer service, they are always very helpful. Metlife has been my pet's insurance for many years and I am happy about it! I like the fact that you can customize premiums and deductibles, add services to the package. Prices are competitive.
Insurer: MetLife
By: NATALYA PAVLOVA
We had a rough go at first with lots of…
We had a rough go at first with lots of run around and miss communication. Once we moved past that things have been exceptional.
Insurer: MetLife
By: AMC
Very helpful and friendly!
Very helpful and friendly!
Insurer: Prudent Pet
By: John Adams
I have had MetLife pet insurance for…
I have had MetLife pet insurance for many years. They are absolutely the best!
Insurer: MetLife
By: Mona Hoover
Great response time
Great response time. Covers all my little terror's health needs.
Insurer: MetLife
By: Masrsh B.
I don’t like that it takes too long to…
I don’t like that it takes too long to get reimbursed. It seems to take much longer lately.
Insurer: MetLife
By: Sandra Guevara
Easy to deal with good value nolegable…
Easy to deal with good value nolegable people easy to talk with
Insurer: Prudent Pet
By: bullygmail.com
The flow of the application is good but…
The flow of the application is good but is not designed for a Wellness reimbursement. I called support and the person suggested I submit a claim or email. I don't have the email address so I submitted a claim.
Insurer: Embrace
By: Richard Plough
Josh was wonderful
Josh was wonderful. Great at explaining the varied insurance coverage plans, whilst remaining kind and professional! He made my decision to enroll quite easy/hassle-free!
Insurer: Fetch
By: Kasey F