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Good service but…..
Expedited claim efficiently but had to gather medical records from my vet on my own. Was unaware there were co-pays for pet insurance . Thought I would get 90% of bill when deductible met but they deduct co-pays as well.
Insurer: Pets Best
By: Harris D. Rafield
Incredible service and coverage
Incredible service and coverage. Could not recommend more!
Insurer: Pumpkin
By: customer
Good Service!
I was really impressed with all of the benefits Prudent Pet has! The negotiator on the phone, Bobby, was super helpful and kind. Really great people working with the company and great benefits!
Insurer: Prudent Pet
By: Christina
I have been using Met Pet for three…
I have been using Met Pet for three years. I only wish my insurance was as easy. For our two doggos they always cover 100% of what they say they would. And it’s super easy. Open app, take a picture(s) of SOAP/invoice, submit. That’s it.
Insurer: MetLife
By: Woody Woodrell
The customer service representative was…
The customer service representative was super helpful, and the processing of my claim was quick once the final paperwork from the vet came back. Thank you,
Insurer: Pumpkin
By: Rick
Would not recommend - they will more than double your monthly premiums
We have been with Healthy Paws since 2019. My 6 year olds monthly premium is about $67 (increasing to $87 soon). My 8 year olds monthly premium is $87 and they’re increasing it to $207. He has had very minor issues this entire time and only a few claims. This is not right and it’s not okay. We currently pay $154 a month total and it’s increasing to $300 a month total. There is absolutely no reason why my 8 year olds premium should more than double. Again, this is not right or okay. We have been customers since 2019 and I can’t believe a company would treat customers this way. EDIT - I have already sent three emails to discuss this with no response.
Insurer: Healthy Paws
By: Erin
Not completely clear to me when the…
Not completely clear to me when the coverage starts and how to file a claim.
Insurer: Pumpkin
By: Charlie
Very quick response and very friendly
Very quick response and very friendly
Insurer: Prudent Pet
By: claire
Kevin was very polite and walked me…
Kevin was very polite and walked me through the new policy. Very friendly and a pleasure to do business with. Thank you Nationwide for GREAT customer service as usual! Highly recommend this company.
Insurer: Nationwide
By: Debbie L.