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Very easy to talk with Agent and…
Very easy to talk with Agent and explanation of coverages . Agents are knowledgeable of policies and procedures plus prices
Insurer: Nationwide
By: customer Jessie
All in all very good
All in all, Embrace Pet Insurance is easy to deal with, processes claims quickly, and deposits directly to your bank in a timely manner. (after the 1st claim)
Insurer: Embrace
By: MRS DEBBY ICIDE
Is Rejection of initial claim submission normal?
It seems the "Playbook" instructs claim processors to reject for any reason. i.e., I sent only the part of an invoice that was for my dog. They didn't need the cat's records. Then I sent the entire document. A week later, my dog is still suffering from UTI and I submitted the ENTIRE invoice for the recheck and urinalysis. I got an email asking for the complete invoice so I sent it again. I get online and the status is pending more information so I submitted it again.
Insurer: Embrace
By: E Vinyard
Spot spot on 😊
Spot quickly proceeds our claims and lets us know if we’re missing any information. Easy to use website and easy filing.
Insurer: Spot
By: Mark
No hassle
No hassle. No surprises. If my claim needed longer, you kept me informed and notified me when it cleared. I feel like you are treating me, as a customer, with consideration and respect, not just another opportunity to exploit.
Insurer: Pets Best
By: Kat Berry
Hereditary disease isn’t covered
Hereditary disease isn’t covered. Other pet policies do so please check them out. Would not recommend this policy after having 18 years with this company. Then to add insult, moved to Florida and they threw on a Florida fee.
Insurer: Nationwide
By: Nancy Goutos
Three dogs with this
Three dogs with this . We love it !
Insurer: Nationwide
By: Jaquelin Spatz
Answered all my questions and he was…
Answered all my questions and he was really pleasant to talk to
Insurer: Fetch Canada
By: MLPurchase
Happy customer with MetLife Pet Insurance
I appreciate that I'm able to scan and email the claim. It has been confused due to having two Yorkshire pups, names are close where it took time to receive refund. The refunds are received directly into my bank account so it makes it easy to keep track of. I would highly recommend MetLife pet Insurance. I have to friends and they have purchased for their pups. So far they are very happy as well.
Insurer: MetLife
By: Mary Ellen Hanson
Easy to use
Easy to use. Never had an issue
Insurer: MetLife
By: Hannah Dragotta