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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Saved my dog's life
Pets Best saved my dog's life when she had to have heart surgery. I would have had to out her down due to cost had i not enrolled in insurance. Pets Best helped me through a very difficult time, emotionally and financially with grace and kindness.
The Best
As it relates to all aspects of this specific illness claim (as well as all previous claims (whether illness or wellness), Pets Best is extremely customer focused, always delivers, very responsive and never disappoints!! Thank you
Great customer service experience
Overwhelming to make so many choices at first, but the person-to-person customer experience solved it all!
Insurer: Embrace
By: Donna
I wish my health insurance was this…
I wish my health insurance was this easy to navigate!
Insurer: Nationwide
By: Danielle
The best Pet insurane
The claims were promptly and professionally processed as outlined in the policy. What Pumpkin insurance says in the policy that's exactly how the claims are processed in matter of days. No ifs and buts and no run arounds. Best pet insurance experience we ever had.
Insurer: Pumpkin
By: NishanU
I only wish claims were faster for a…
I only wish claims were faster for a speedy payout. Thanks!
Insurer: Fetch
By: Evelyn C
Easy claims
Easy claims, no hassle or surprises.
Insurer: Spot
By: Claudia R.
Easy to file a claim
Easy to file a claim and they were quick to process it and get my funds deposited into my account.
Insurer: MetLife
By: J Torrez
The underwriters wrote false…
The underwriters wrote false information about my dogs that they had periodontal disease and one of them was aggressive. They said anything to do with aggressive behavior they would not cover. I called my vet and they verified my dogs, did not have periodontal disease, and they were not labeled as aggressive. The underwriter reasoning for labeling my dog as aggressive was one of my dogs did not want the thermometer in his behind which is normal behavior. I was so outraged by this I did not even want to file a dispute. I immediately cancelled this insurance and demanded a refund. I used nationwide for years with previous pets but never again! Liars!
Insurer: Nationwide
By: customer