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So glad I had Spot pet insurance!
So glad I had Spot pet insurance when my cat had to go to the vet! My plan has 90% reimbursement after my $250 deductible has been met. After I made my claim it only took about 2-3days for both of my claims were made to see the reimbursement in my account. It was such a relief knowing that I would be able to afford taking her. If I could change one thing it would be that I wish they offered direct billing from the vet rather than reimbursement. But over all a great insurance plan!
Insurer: Spot
By: Alexander Linneken
The best experience ever Jeremy was the…
The best experience ever Jeremy was the best very helpful. Recommend him
Insurer: Nationwide
By: customer
Seamless Claim Process
It is really so seamless to turn in a claim and check the progress.
Insurer: MetLife
By: G. Niles
The absolute BEST experience
"Pets Best was amazing! Fortunately we have never had to use our insurance until this past month. I have to say the experience from start to finish was super easy and the communication and status updates and reimbursement process was so quick. I researched a lot of pet insurance and I am so glad I made the right choice with Pets Best! Very pleased. Paid my deductible and copay and was reimbursed for the rest. Thank you all so much!"
Insurer: Pets Best
By: Shannon
This company will never pay out.
This company will never pay out. Find anyone else. Took my dog to the vet because of a rash and got all his yearly stuff at the same time ended up with a bill over $800. They paid $36. Then they told me I needed to meet a deductible. What!?!? I just paid for everything in cash at the vet why for freaks sake would I need a deductible?!?! Meanwhile these people are taking money out of my wife's check automatically every month. Yeah not anymore. MetLife pet sucks. Find another company.
Insurer: MetLife
By: Fleaker Grantham
Appear to handle matters efficiently…
Appear to handle matters efficiently and in due time. Thank you.
Insurer: MetLife
By: Susan Galeckas
Claim submission is very easy
Claim submission is very easy. Updates are given throughout the review process. Extremely pleased with the quickness and amount of my reimbursement. Very happy with overall process and results!
Insurer: Fetch
By: Jane
I found the process of filing a claim…
I found the process of filing a claim very easy and transparent. It was easy to upload the documents I got from my vet; I had no issues with the actual online forms to file a claim; and when I got the claim back it was very clear what was covered and what was not.
Insurer: Spot
By: Lisa Wooldridge
Frustrating to work with
Where do I begin? They do everything not to pay the claim. When the request more records and I sent them, I get an automated email saying the records were received and it’s in review to make you feel things are taken care of when in fact customer service said that’s just an automated response. They tell you to wait 30 days then call back so you do, and they say they still need more information. It goes round and round and round. They never did pay on my first Dogs’s bill and I got so sick of it I gave up only to send my second dog in For a claim and they’re still pulling the same thing they did on my first dog. customer service can only take your information and give it to the claims department, but you can’t speak to the claims department their gods or something. I do not recommend this insurance company to anyone. I have paid my claims on time and not one time if they paid out. It’s a constant battle to make them pay.
Insurer: Fetch
By: KOLEEN Fruhling