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I am deeply disappointed with my…
I am deeply disappointed with my experience. Based on my interactions, I cannot recommend this insurance. In hindsight, I would have been better off opening a savings account and depositing the monthly premium myself. Before proceeding with my dog's neutering, I called to confirm if the procedure would be covered if deemed medically necessary. The representative assured me it would be, provided it met that condition. After my veterinarian evaluated my dog and recommended the surgery due to recurring infections and blood in his urine, I trusted that the medical necessity would be clear. Unfortunately, the insurance company later determined on their own that it was not medically necessary — disregarding the professional recommendation of my veterinarian. It is disheartening that they override the judgment of a licensed veterinarian who has direct knowledge of the animal's condition. What makes this situation even more frustrating is that I sought clarification beforehand and was not informed that the insurance company would independently decide what is necessary, regardless of veterinary advice.
Insurer: Trupanion
By: Vanessa S. Perdomo
Fast reimbursement
Easy claim submission and very fast reimbursement.
Insurer: MetLife
By: MARISSA ROBERTS
My only complaint is …
My only complaint is the turn around on receiving reimbursements. It seems to take a long time to receive payments.
Insurer: MetLife
By: Pat Forman
Very easy process to submit a claim
Very easy process to submit a claim, follow up progress and other information.
Insurer: Embrace
By: Zaki
Smooth and easy
As always, the process for claim submissions is smooth and simple.
Insurer: MetLife
By: Pamela
Easy and quick claims process
Easy and quick claims process. Upload the vet bill and was approved in 2 days.
Insurer: Pets Best
By: Melanie L
This is a very efficient insurance…
This is a very efficient insurance company. Associate are helpful with questionable claims and get to the bottom of things. I highly recommend them!
Insurer: Trupanion
By: Marjorie Lizzack
I filed my first large claim for my…
I filed my first large claim for my Doberman and immediately received an email that it was under review. A few days later, I received another email stating that the processing was complete and the money would be sent to my account, and it was. SO MUCH easier than health insurance for people!!!!
Insurer: Spot
By: Timothy Dupont-Stinedurf
Amazing work and amazing experience
Everything was amazing and worked perfectly! I am super happy with the work that was done!
Insurer: Spot
By: Denver Clendenen
False and deceptive transactional…
False and deceptive transactional messaging. Will promise you a check in 5-7/10 business days but then will tell you to wait 30 days! They Have absolutely no issues taking out your money but every issue giving it back. I switched to spot from lemonade because it was cheaper now I see why. Worst mistake I have ever made!
Insurer: Spot
By: KGS