154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Excellent customer service
Excellent customer service with kind, compassionate, and knowledgeable agents. In all the years we’ve had this insurance they made just one error in assigning benefits and quickly corrected it.
Insurer: Trupanion
By: Joan Jones
Never received my checks
Never received my checks. Both total about a thousand dollars. I have proof from my bank that I did not receive the checks and they told me sorry the checks were cashed. Definitely don’t trust their service.
Insurer: Spot
By: Kim B.
Fast and easy process to submit claims…
Fast and easy process to submit claims and keep you informed of status
Insurer: Spot
By: Bryan Trahan
Rapid Payment
It is amazing how rapidly the claim is paid. The process to file the claim is seamless. If you submit all the necessary documentation at the time you make the claim it is only a matter of days before it is paid. No stress!!!
Insurer: Spot
By: Aimee Waters
I would call quite often just to follow…
I would call quite often just to follow up on things and see if I needed to submit any more documentation or what not and some of the people I talked to were very nice and helpful however others were very rude and came off super annoyed from the second they answer the phone, this made the process even more stressful for me seeing that I was dealing with a sick pet and this was my first time purchasing pet insurance thus I’m unfamiliar with the process and was just looking for information about how things work. I don’t make a lot of money and I feel like a spend a lot out of my monthly budget for this insurance for my dog so I was expecting to be treated better.
Insurer: Embrace
By: Kaylee Gromek
No hassle with any claims and they…
No hassle with any claims and they reimburse quickly. Great experience.
Insurer: MetLife
By: Karen Pratt
Good service!
It took time to get comfortable with the website, but now it's really easy and they respond quickly.
Insurer: Embrace
By: Susan Tietjen
Claims are done very quick
Claims are done very quick. I am well satisfied with SPOT. 🐾
Insurer: Spot
By: AAT
We love Trupanion
The claims experience is so easy. Trupanion has been Titan’s insurance since he was 2 months old.!We love Trupanion!
Insurer: Trupanion
By: Titan
I’m still waiting for insurance…
I’m still waiting for insurance approval. It’s been many days now. I have not heard back from Nationwide
Insurer: Nationwide
By: customer