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We have been with Trupanion since 2012…
We have been with Trupanion since 2012 and all 3 of our dogs have been insured with them since pups. Trupanion has been very prompt in responding to our questions and needs over the years; and the staff are friendly and helpful. Have nothing but excellent things to say about their services and coverage.
Insurer: Trupanion
By: Joe Hovey
Highly Recommend
My dogs have had multiple emergencies over the past two years and SPOT has done exactly what they promised to do and in a timely manner. I highly recommend this pet insurance.
Insurer: Spot
By: Emily Chaney
Signing up for insurance was relatively…
Signing up for insurance was relatively easy. I already have an account with coverage for one dog, who's paid til November 2025. I tried to add another pet through the website and it included a quote for my existing coverage that's already paid and tried to bill me twice for that dog, plus the new dog. So I had to call to manage the transaction. The phone call was easy enough but shouldn't be necessary for an existing customer.
Insurer: Fetch
By: Viv
Excellent customer service
Excellent customer service with kind, compassionate, and knowledgeable agents. In all the years we’ve had this insurance they made just one error in assigning benefits and quickly corrected it.
Insurer: Trupanion
By: Joan Jones
Never received my checks
Never received my checks. Both total about a thousand dollars. I have proof from my bank that I did not receive the checks and they told me sorry the checks were cashed. Definitely don’t trust their service.
Insurer: Spot
By: Kim B.
Fast and easy process to submit claims…
Fast and easy process to submit claims and keep you informed of status
Insurer: Spot
By: Bryan Trahan
Rapid Payment
It is amazing how rapidly the claim is paid. The process to file the claim is seamless. If you submit all the necessary documentation at the time you make the claim it is only a matter of days before it is paid. No stress!!!
Insurer: Spot
By: Aimee Waters
I would call quite often just to follow…
I would call quite often just to follow up on things and see if I needed to submit any more documentation or what not and some of the people I talked to were very nice and helpful however others were very rude and came off super annoyed from the second they answer the phone, this made the process even more stressful for me seeing that I was dealing with a sick pet and this was my first time purchasing pet insurance thus I’m unfamiliar with the process and was just looking for information about how things work. I don’t make a lot of money and I feel like a spend a lot out of my monthly budget for this insurance for my dog so I was expecting to be treated better.
Insurer: Embrace
By: Kaylee Gromek
No hassle with any claims and they…
No hassle with any claims and they reimburse quickly. Great experience.
Insurer: MetLife
By: Karen Pratt
Good service!
It took time to get comfortable with the website, but now it's really easy and they respond quickly.
Insurer: Embrace
By: Susan Tietjen