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Knowing that Addi was always covered…
Knowing that Addi was always covered made me feel I could trust that she would be taken care of the way I wanted. All her medications and tests were covered minus the deductible. But the reassurance I felt knowing that she had this coverage helped me make decisions easier .
Insurer: MetLife
By: Michele
The application was simple and it…
The application was simple and it explained what is covered and what is not. With my 13 year old Blue Heeler I am super excited to know they will or might covered him, with a reasonable amount. Healthy Paws had previously had covered all my 3 dogs but suddenly it went up to $665 per month, time to change insurance company. Hopefully he gets covered
Insurer: Nationwide
By: Patricia
The agent was pleasant and kind
The agent was pleasant and kind. I received the information I needed and when there was an issue, the agent so wonderfully gave me a different option that worked better. Thank you!
Insurer: Nationwide
By: customer
Goes up every year
Goes up every year, have only used once in 10 years
Insurer: MetLife
By: Theresa
This company pays as promised with no hassle.
I have not had any negative experience with my claims. I submit them online and have the payment in my account within 2 weeks.
Insurer: MetLife
By: Jane
What is the one thing we buy but never…
What is the one thing we buy but never want to use? Insurance! But my experience with MetLife per insurance has always been positive.
Insurer: MetLife
By: Doug Lee
If I could give 0 stars I would
If I could, I would give 0 stars. This company is unethical. They will oversell you on more policy than you need, and not tell you how strict they are on claims. They tried to charge me more after i paod the policy in full, based on their reviews of vet records, because of dog breed (my dogs are mixes), and the list goes on... Very poor customer service when you call. You can't change payment method online. When I called to cancel my policies (yes, 2 - one for each dog), I told the agent that I needed to update my credit card, due to the number changing. They said, sure customer support can help you. Then customer support told me I could not change the card when the policy was already canceled (2 minutes before via phone with their agent), They refused to give me my refund. DO NOT DO BUSINESS WITH THEM! BUYER BEWARE!!!
Insurer: Embrace
By: Tamra Daniels
Aileen Andino was the best
Aileen Andino was the best. She was extremely knowledgeable. She answered every question to my satisfaction. I got the policy because of her. I hope I am as satisfied with future claims as with the sales experience.
Insurer: Fetch
By: Rosanne Aiuto
Reimbursement is taking way to long
Reimbursement is taking way to long to process over the last year. 5-7 business days has turned into a few weeks or like my last submission, a month. If I'm late with my payment, I would get cancelled. Why is it ok for my reimbursement to take so long
Insurer: MetLife
By: CHANCE
Easy to file and submit
Easy to file and submit. Quick turn around. Helpful support.
Insurer: Spot
By: Ross