154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 17, 2025

Signed up hoping to get some…

Signed up hoping to get some reassurance that my pets would be healthy and taking care of with Trupanion.I was wrong I got five emails asking for the same information each time then I get met with rude agents that barely give ya the time of day horrible company.Canceling soon and looking for a good pet insurance provider cause trupanion ain't it

Insurer: Trupanion Canada

By: Jason Gilliss

June 17, 2025

It is Easy to file for a claim

It is Easy to file for a claim. Molly is new to our family. I'm Surry we have done right by her.

Insurer: Embrace

By: Harold Denman

Verified June 17, 2025

Customer service was awesome

Customer service was awesome. Everything was explained in detail to where we understood it and we love the coverage and the price. They have not been able to take out all of them and so we expect to

Insurer: Prudent Pet

By: shoppinfoolyahoo.com

June 17, 2025

Trupanion is not longer the company they used to be!Do NOT use this company

Do NOT use this company. Once a great company, no longer! We have had insurance with them for over 12 years and our dog was diagnosed with periodontal disease years ago and they said, no worries they will never use a diagnosis to increase your rates or not cover you in the future BUT guess what, now that she needs surgery they will not cover her costs of between $4k-6K (don't even get me started on the Vet pricing) because we did not have her teeth cleaning completed within 3 months of her pet visit. Had no idea, I advised them that our Vet left the practice and we just found another so missed out by 4 months. Does not matter, what the circumstances are, sorry! Take your money, put it aside and forget about using Trupanion! So disappointed and to those who say, oh we have had no issues, either did we! Wait for it!

Insurer: Trupanion Canada

By: Kimberley Q

Verified June 17, 2025

Easy & Fast Turnaround

Processing is easy and refunds come quickly. It has saved me so much money and isn’t inconvenient at all.

Insurer: MetLife

By: Audrey Ferguson

Verified June 17, 2025

Thank you for your prompt response and…

Thank you for your prompt response and caring nature when taking care of my pet.

Insurer: Trupanion

By: Linda

June 17, 2025

I have this insurance for my 2 pets

I have this insurance for my 2 pets, a cat and a dog for 5 years. I started paying $67 for both. Last year or year before the monthly payment increased to $88 for both, and I agreed to it because I thought it happened after we did submit claims after my dog's surgery. But now, only 1 or 2 years after, after I didn't submit any claims, they increased it to $125, which is almost 50% increase! It is insane ! They offer other options which you will need to pay insurance AND deductible not $250 that I have now, but %500 or even %1000. Before it happened I did recommend this insurance for everyone, but now I can say that it is unfair, increase should not effect all customers, it may affect those who did submit claims, even not all of them, only if it was a lot. How much we will pay in a few years, like for car insurance, $ 700 ?????

Insurer: Healthy Paws

By: Zhanna

Verified June 17, 2025

Has been financially well worth pet…

Has been financially well worth pet insurance for our two Cocker Spaniels. Outstanding service quick to respond. Easy to report claims. Highly recommend.

Insurer: MetLife

By: Jeff Johnson

Verified June 17, 2025

Anytime I have a question on coverage

Anytime I have a question on coverage, your phone staff has been extremely helpful. Our "pup" id 14 (+) years old and been with Trupanion since she was 7 or 8 weeks old. You have stood by her through thick & thin, and stood by me as well!

Insurer: Trupanion

By: Susan Wiggin

June 17, 2025

Aileen was extremely helpful in…

Aileen was extremely helpful in assisting me get the right policy for our dog. She was able to describe the services provided and the benefits of choosing Pet Fetch as Walter insurance provider. It was an excellent interaction and indicative of excellent customer service.

Insurer: Fetch

By: wies wysocki

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