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Rate hike after claim
Quick payment. Only complaint would be as soon as my claim was paid, my insurance monthly payments went up another $11.00. This is the second time my payment went up after submitting a claim.
Insurer: Spot
By: customer
I understand that every insurance…
I understand that every insurance provider is a scam, but it’s getting worse and worse every year. The rates go up and less reimbursement and coverage…
Insurer: Pumpkin
By: Edyta
I am filing my very first claim for…
I am filing my very first claim for wellness exam on our adopted rescue. I have had this insurance for a year but didn’t realize I had wellness benefits until I got my policy renewal and looked at the policy dates. This is an 11 month old claim. Thus far, everything has been very smooth.
Insurer: Embrace
By: Leeann Hamrick
It was a very easy to review options…
It was a very easy to review options and make choices for our pet insurance policy.
Insurer: Prudent Pet
By: bowerccyahoo.com
Excellent user interface, and processes.
The system to upload documents for tracking my pets' care and expenditures is easy to navigate. The email notification process gave me time to gather the additional documentation needed to complete the claim. Reimbursement for covered costs was a snap. Definitely glad we decided to get SPOT for our Great Danes!
Insurer: Spot
By: Jaime Schultz
MetLife Pet app makes submitting claims…
MetLife Pet app makes submitting claims easy & simple.
Insurer: MetLife
By: HOWARD HOUCEK
Couldn’t be easier
Couldn’t be easier, how it should be. Claim filed and paid within a week.
Insurer: MetLife
By: Marilyn
Happy Policy Holder
I was a naysayer about pet insurance after my experience with pet insurance about 20 years ago. A little over a year ago, after being prompted by my daughter, who is a vet tech, I did some research to find a company that offered policies for my dogs that I thought were worth the cost. I decided that Healthy Paws Pet Insurance was a reputable company that offered policies that I thought were worth the investment. I hoped to never need to file a claim but my English setter, Lola, ended up at a major university's veterinary hospital ER a few weeks ago. The good news is that Lola is now fine. The bad news is that her treatments in the ER and her hospitalization cost thousands of dollars. The other good news is that after filling a claim, which was easy to do, I received a check for a significant portion of the costs within a week. I am very pleased with my Healthy Paws policy and highly recommend them.
Insurer: Healthy Paws
By: Mark
Comprehensive and easy!
MetLife pet insurance is comprehensive and easy to use. I upload an itemized bill from the vet and MetLife reimburses me shortly after via Zelle direct to my bank account.
Insurer: MetLife
By: Joseph Lilly
Disappointed by Claim Processing Error
I’ve had a mixed experience with MetLife Pet Insurance so far. While I appreciate the ease of submitting claims and the overall clarity of the policy documents, I encountered a frustrating issue that has yet to be resolved. I recently submitted a claim for an emergency vet visit, and one of the charges (a critical care exam) was approved but not applied toward my deductible. Because of this, I missed out on a reimbursement I should have received for expenses that exceeded my $500 deductible. I've contacted customer service to review the claim, but it's disappointing that such an error occurred in the first place — especially when you're dealing with the stress of a sick pet and unexpected costs. I hope MetLife can improve the accuracy of claim processing and make it easier for pet parents to resolve discrepancies quickly. Until then, I recommend checking your Explanation of Benefits closely and reaching out if something doesn’t add up.
Insurer: MetLife
By: Sofia Speyer