221,595+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,595 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,595 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,916 reviews

4.9
Healthy Paws

11,269 reviews

4.9
Fetch

5,712 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,156 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 29, 2026

This has been

This has been, without question, the worst experience I have ever had with an insurance provider. The coverage, customer service, and overall handling of my policies have been a complete disappointment. As a result, I will be canceling all of my insurance policies with your company this month and taking my business elsewhere. This is in addition to the fact that I have visited three different veterinary clinics, and every veterinarian I consulted had already warned me about the poor level of service and the difficulties associated with your company.

Insurer: Trupanion

By: Efrain

Verified May 29, 2026

Service

My rep Cristina Poulsen was very helpful and was able to explain the policy effortlessly and answering my questions clearly. I was able to fully understand and was happy with the outcome. When talking to insurance companies, it is usually extremely difficult to get a question answered, but this was a good experience.

Insurer: Nationwide

By: customer

Verified May 29, 2026

Very quick and easy to enroll

Very quick and easy to enroll. I saw that you were rated number one for Pet insurance that is always encouraging. Thank you for making the app easy.

Insurer: MetLife

By: Michelle Hogan

Verified May 29, 2026

The ease in which to submit a claim and…

The ease in which to submit a claim and speed at which the claim was reimbursed was impressive.

Insurer: Pumpkin

By: Susan

Verified May 29, 2026

Easy to follow instructions

Easy to follow instructions

Insurer: MetLife

By: Denise W

Verified May 29, 2026

You did exactly what you said you would…

You did exactly what you said you would do.

Insurer: Pumpkin

By: John

Verified May 29, 2026

John understood my need and discussions…

John understood my need and discussions and did a great job outlining my options.

Insurer: Nationwide

By: jljolly

Verified May 29, 2026

Very lifesaving and easy to use

Very lifesaving and easy to use

Insurer: MetLife

By: Elijah Nieves

Verified May 29, 2026

Great insurance company!

Submitting a claim is always no problem. I am notified quickly that the claim was received and the payment is always prompt. Great insurance company!

Insurer: ASPCA

By: Susan

Verified May 29, 2026

Could not get information about…

Could not get information about pre-existing conditions when talking to a representative on the phone. I was told you have to file a claim first and see if the cover it. They will not review your pets medical records ahead of time, so you can pay them premiums and then find out they would cover your pets illnesses

Insurer: Pumpkin

By: Lynn

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