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Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Are Great, Ever Increasing Premiums Are Horrible
I can happily say that I have never had a claim denied and customer service is fantastic, hence the 2 stars. However, I am removing 3 stars because of the ever-increasing premiums which are disgraceful. For my area, the premiums for my Yorkie had more than doubled in a little over 3 years, started at $714 per year ($60/month) in June 2022 for 90/10 (10% copay) and kept creeping up to $1,700 per year ($142 per month) in October 2025. Upon reviewing my monthly bills in March 2026, it was time to cut some, so I called Trupanion for higher copay option and was quoted $77 for 70/30 (30% copay for me) starting April 2, so I changed it. Then, I get an email on May 27 that the rate is increasing to $90 on August 2, which is a 17% increase in 4 months. And to top it off, I have a wellness plan with my vet, so they never have to pay for a vet exam and don't have to pay for some disease and diagnostic testing (such as one panel of bloodwork and one set of x-rays per year included in my vet plan). They should consider giving discounts or frozen premiums for periods of time to members who have these. In any event, as you can see, I tried reducing my coverage, and the premium went up again only 4 months later, and so I am strongly considering cancelling altogether now. And, if I stayed with the 90/10 plan, and if it continued at the current rate of 70% average annual increase, it would be over $7,000 per year if/when my little dog reaches 15 years old.
Insurer: Trupanion
By: DONNA C.
Pets Best is indeed the BEST
I am very pleased I chose Pets Best for health insurance for my 5 dogs. I thoroughly researched as many pet insurance complanies out there before deciding on Pets Best. Thus far, they have been great and exheede my expectations. Claims process is very easy and they keep you well informed of the process until it is complete. I recommend Pets Best to all my dog friends.
I got a pretty good quote and was quick…
I got a pretty good quote and was quick and easy to get an account set up
Insurer: Sonnet
By: Barry Rawding
It is easy to file claims and payments…
It is easy to file claims and payments are processed quickly and it goes right into my bank account. Couldn’t be easier.
Insurer: MetLife
By: Judy Parker
You cover shit
You cover shit. Started at 65. Now 180. BS. I’d never use you ppl on my next dog. Crooks
Insurer: Trupanion
By: Deanna
The process did not take long
The process did not take long. Very thorough and helpful.
Insurer: MetLife
By: Emily Guerrero
My is my first Pet
This is our first pet and our first insurance policy; we are very satisfied with the service provided, and the immediate responses to claims are effective and efficient.
Insurer: Trupanion
By: Dalgy V Sanjuan
No hassle at all
No hassle at all, simple and straight to the point with reasonable coverage, I wish they would cover more and I wish I could use the insurance at the time as needed instead of getting reimbursed.
Insurer: MetLife
By: Guadalupe Castro
Pumpkin was essential
Pumpkin was essential, especially during Skyler’s final medical expenses. My next dog will definitely be covered by Pumpkin Care as well. 💫✨
Insurer: Pumpkin
By: Karine D'Albuquerque
Company is great
Company is great! Reimbursement is great! The only issue is: I've submitted a couple of claims that remain in pending, with nothing to tell me why they're continuing to be in a pending status
Insurer: Pumpkin
By: denise