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Timely and easy online process
Great to work with online! Submitted request and vet bill; processed and back into our account in a timely manner. Thank you!
Insurer: Fetch
By: Linda
MetLife is excellent for Pet Insurance
MetLife is excellent for Pet Insurance! They are always so helpful if you have questions and my cat has never been denied any reimbursements! They are a lifesaver. I don’t have to worry if my cat needs a service with MetLife in my corner.
Insurer: MetLife
By: Marie Dee
"Peace of Mind After the Shake-Up – Thank You, Embrace!"
When Nationwide Pet Insurance unexpectedly pulled out of Florida, I was left scrambling to find a reliable replacement. After doing a lot of comparison shopping, I chose Embrace, and I’m so glad I did. With my anniversary coming up in October 2025, I can confidently say Embrace has been a solid choice. Insuring an older pet can be challenging, especially with pre-existing conditions not being covered, but Embrace was upfront about everything from the beginning. Their transparency, honesty, and patience really stood out. They answered all my questions thoroughly and even helped me compare options to make the best decision for my pet’s needs. It’s rare to find this level of support and customer care. I highly recommend Embrace to anyone navigating the complex world of pet insurance, especially if you're doing so under time pressure or with an older pet.
Insurer: Embrace
By: Leonor Fernandez
Has saved us very expensive vet bills…
Has saved us very expensive vet bills over the years. Easy to file a claim and get assistance when needed.
Insurer: MetLife
By: Nicole Mayer
Astronomical increases (1500%) but Good insurance
We had embrace for two of our dogs, about 11 years. I am very grateful we decided to get insurance for our 2 Great Danes. The claim reimbursement process is really fast and easy. There was one claim they denied, we spoke to them on it and they changed their mind. What I did not like (and I know all of us with all insurance can relate) is that my 2 dogs started with Accident & Illness plus Wellness for $75 for 2 dogs. Then as time went on the premiums would increase some years by 125%. Initially I canceled the Wellness to account for my budget and the increase. But year after year the increases were eye popping and if not at that 125% amount very close to it. I was so sad because we had paid for the insurance all of the years but finally with my one girl left they wanted to charge me $600 / month. I just could not afford it. So in the end, when I really needed insurance they astronomically raise my rates to get me to leave the plan (that's how I viewed it). Now that I am looking at getting another dog I am researching other companies. Had Embrace not done that at the end I would have used them for my new dog without question. So again Started at: $75/month $800 deductible 80% reimbursement 2 Dogs Wellness, Accident & Illness To: 2 Dogs with above Removed Wellness Escalated over 8 years to $450 /month Then: 1 dog passed 1 Dog with Accident & Illness $600/ month (when I finally had to cancel my policy because I just could not afford it.) 2 dogs $75 ending with 1 dog $600 1500% increase in monthly premium (and removing the wellness benefit)
Insurer: Embrace
By: Amy Anthony Yoga Sound Healing
Great customer service and pays…
Great customer service and pays immediately. Very happy with them.
Insurer: MetLife
By: Susan Banks
Always prompt and fair.
Always prompt and fair.
Insurer: MetLife
By: Steven Goodman
Fetch pet insurance has earned my…
Fetch pet insurance has earned my trust. Filing a claim was fairly easy, and any questions were professionally answered, by a caring customer service representative. The whole process was much faster than I expected. The only regret I have is not adding wellness to all the policies I hold with them. Thank you fetch team! From, 🐾 Sian, Torah, Shine And their Human 🤷♀️
Insurer: Fetch
By: Ann
Pets Best Illegally Denying Claims - FRAUD
Pets Best denied my claim for my dogs chemotherapy treatment. They have covered all past claims for his treatment and this is not considered a pre-existing condition. I have an unlimited reimbursement amount. They've been covering it up until now and then denied it for "take home prescription medication" are you kidding me???? Can this company read? The claim I submitted clearly shows my bill as in house chemotherapy that was performed in a hospital. What kind of company can't even tell that chemotherapy IV treatment is not done at home as a prescription, this is basic medical knowledge. Pets Best is SCAMMING me and ILLEGALLY denying my claims!!!!!
Insurer: Pets Best
By: Lc