210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Professional, Knowledgeable and Polite.
My questions were answered immediately and professionally. The agent was very knowledgeable, polite made and professional.
Insurer: Fetch
By: teeling1993
Pet's Best is OK
I have been marginally happy with Pet's Best over the last 4 years. I did have an issue where they covered a surgery that didn't accomplish anything, but wouldn't cover a treatment (because it was an 'alternative therapy'). However, that treatment has been more effective and resolved our issue. I'm also highly frustrated at the $351 price hike due to my pug turning 5. The reason was the breed and age. The dog has not even reached it's deductible for 2 years. The customer service is not understanding and gives very scripted and generic responses to you being upset. Same when I tried to get our previously mentioned treatment covered, even with pages of appeal information from our specialty vet... they wouldn't even entertain the idea. Just a generic 'nope, it's not on our list of medications'. Knowing people who have been through catastrophic events with their pets, I have chosen to stay with Pet's Best 'just in case'. Unfortunately, even with the price hike, they still offer the best coverage (I shopped around). Having said all of this, I guess it's the way the world is now a days. No one cares about helping you, they're just out to make money.
Insurer: Pets Best
By: Erica Shott
Simple and easy to understand.
Simple and easy to understand.
Insurer: MetLife
By: Melanie Parker
First claim and they denied it
First claim and they denied it. They mentioned some pre-policy examination that was required but they sure took my money. I followed all of the initial steps they provided and no where was there a "pre-policy examination" mentioned. Our dog is mostly healthy but I got the insurance because she's getting older now and I wanted to be sure we could get her care if something happened. Really disappointed in this insurance, it was horrible.
Insurer: Embrace
By: T. A. Baut
Excellent service and super easy to work with!
I recently set up Spot pet insurance for my two dogs, and the entire process was incredibly smooth and straightforward. The website was user-friendly, the options were clearly explained, and I was able to get both policies active in just a few minutes. No hassle, no confusion—just quick and easy setup. What really impressed me though was their claim processing. I submitted a claim recently, and it was handled quickly and efficiently. The reimbursement came through faster than I expected, with clear communication throughout the process. It took a huge weight off my shoulders knowing that Spot has my dogs' backs when they need vet care. I highly recommend Spot Pet Insurance to any pet parent looking for reliable coverage without the headaches. Their team clearly understands how important our furry family members are. Five stars all the way! — Chris Lewis, San Diego, CA
Insurer: Spot
By: Christopher
Quick an easy online registration form
Quick an easy online registration form
Insurer: Prudent Pet
By: jim.scheuermangmail.com
Very Helpful
The person I spoke to was very helpful
Insurer: Nationwide
By: customer
The Nationwide agent
The Nationwide agent, Jon, was very courteous and made application for the policy easy.
Insurer: Nationwide
By: customer
Excellent coverage at a fair price
Excellent coverage at a fair price. Immediate claim reconciliation.
Insurer: MetLife
By: customer
One of the easiest things I have done…
One of the easiest things I have done this week.
Insurer: MetLife
By: James Wittenauer