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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Cost
The cost of the policy was reasonable, but I thought the deductibles were high
Insurer: MetLife
By: Robert Fabry
Came through when needed
People call insurance a scam and I couldn’t disagree more. I am now not in debt 9 grand because I purchased an embrace plan.
Insurer: Embrace
By: Ryan T
Great rates
Great rates, great coverage and quick claim resolution!
Insurer: MetLife
By: Terri Vaughn
Metlife pet insurance has been so worth…
Metlife pet insurance has been so worth it! They are super fast to process claims, and the app makes everything really easy. The live vet chat is also such a great feature.
Insurer: MetLife
By: customer
Record processing time
The timeliness in which the claim was paid was the fastest I've ever experienced. It was a pleasant surprise to see it process so fast especially around the holidays. Thank you!
Insurer: MetLife
By: Jennifer Ramos
I never have an issue whenever I submit…
I never have an issue whenever I submit a medical claim for my furry family member. All decision making are well explained.
Insurer: MetLife
By: Ligia
Claim was parsed an processed in…
Claim was parsed an processed in correctly
Insurer: MetLife
By: Hari Parameswaran
Truly a CRIMINAL ORGANIZATION Run
Truly a CRIMINAL ORGANIZATION Run, monitor all bank and credit card statements. Adopted a dog at Humane Society Broward county. The adoption fee was $200 but included 1 month of insurance. I never authorized any continuation of coverage. Fetch never notified me that insurance was in place as any reputable company would. In fact I specifically declined. Come to find out they have been charging my credit after my dog was surrendered back to shelter. THESE SCAMS MUST END AND COMPANIES HELD RESPONSIBLE.
Insurer: Fetch
By: Andrew