210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best was originally recommended to…
Pets Best was originally recommended to me by a medical doctor who knew someone knowledgeable about the insurance business. Within a very short time of getting the coverage, my one year old rescued dog developed a severe tailbone infection and had to have it removed which was a very expensive operation. Pets Best never gave me any problems about it or the other two surgeries that were done a few years later for torn ACLs and throughout each claim the reps I talked to showed only concern for my dog's well being. Sure the rates have gone up over the years along with the high cost of living but when it strained my budget they worked with me to tailor the coverage down to something more affordable. I believe that if I stopped to do the math that I would still come out ahead and I'm not so sure that my now elderly dog would still be alive. I highly recommend Pets Best and have done so for years.
Insurer: Pets Best
By: Sandra Mallory
Coverage poorly conveyed; spay was not covered.
I specifically got this insurance because I noticed that Spay was a covered surgery. I just had my dog spayed, with costs for complications, and called for another reason, only to discover the spay was NOT covered. I was under the impression it was covered under my current plan....the specific reason for using this insurance. I'm really not satisfied to have a policy that piecemeals these types of costs. Somewhere along the line, information was not accurately conveyed. Not a happy camper and may not stay with this insurance.
Insurer: ASPCA
By: Karen
Ernie's Pancreatitis
Our management of his pancreatitis episode (yours and mine) was good. Since I had to take him to another veterinary clinic (mine was closed), they provided me with good diagnosis and analysis documents. However, when they X-rayed Ernie, however, they found something else. (The pancreatitis may have been a blessing in disguise.) Again, they found stones in his bladder. Your team was quick to process the pancreatitis claim. Subsequently, Dr. Claire Woodall-Bellman--a vet trained at Royal Veterinary College in London--has removed the stones. Thank you for helping me take care of my Ernie. Note: I do not know what the Pet Insurance Review (referenced below) is.
Insurer: Nationwide
By: Lenora
Everyone should have Pet Insurance
Best possible for our pets. I don't have to think twice about getting them medical care. My plan is very good. just wish it cover lifelong medication needs.
Insurer: Nationwide
By: Dolores
God bless Nationwide
We cannot thank you enough for helping our soon to be 13 year old Chico, 8 lb Chihuahua who recently under went Cancer surgery. He is an amazing lil dog. We’ve had him since he was 8 weeks old! We recommend your insurance company for your outstanding dedication to these little pets! Thank you so much!!!!
Insurer: Nationwide
By: Madeline
Saved my cat's life.
Reimbursement was quick and painless. Gave me the confidence to seek out the best care for my cat that I would not have otherwise been able to afford..
Insurer: Healthy Paws
By: Robert
They do NOT LISTEN .
Don't know what happened. Their service is not good any longer. Lady was very polite but not capable.
Insurer: Healthy Paws
By: Judith
Thank you for the coverage
Raki was limping one evening after I got home from work. I made an appointment for the next day, and they saw him & asked if I wanted x-rays to make sure there was no hairline fracture, and of course, I said "yes". Luckily, nothing was broken, and he just needed rest (and no running or jumping until the injury got better) Everything was covered by insurance except the deductible and tax! I am so grateful to have pet insurance!
Insurer: Nationwide
By: June
Dont do it - just more big insurance games to take your money and not pay off on claims.
Had embrace insurance for 2 years. In April of this year the terms were changed without notice, there is new limits on payouts. Now they will refuse to pay off a dental claim any more than $1000 a year after their deductible. That is less than it costs for a yearly premium. IT COSTS MORE in yearly premiums that they will pay out. This is a total scam and will only take your money.
Insurer: Embrace
By: Curtis
I wish the HUMAN medical insurance companies would use Nationwide's Pet Insurance as a standard!
I honestly cannot say enough about Nationwide. The website platform is comprehensive and intuitive. The claims process is beyond easy and so current, allowing digital submission - no paperwork! The response time on claims is really shocking (in a good way) to me. And finally, the coverage is fair - something I cannot say about my personal health insurance coverage. LOVE Charlie's Nationwide policy. I have been a member for almost two decades, back when it was VPI pet - and plan to be as long as I have a dog.
Insurer: Nationwide
By: KENDALL