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Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It's only been a short time but so far…
It's only been a short time but so far it's been good.
Insurer: AKC
By: Theresa
Don’t bother looking anywhere else!
There honestly aren't words to describe this insurance company. I never thought I'd say that in my life, but I really mean it. We have 3 dogs insured by them, all who developed extremely expensive special needs after being rescued (blood disease, tumor, cataracts, diabetes, hypothyroidism, pancreatitis, chronic eye issues in all three, honestly, you name it...), and they're bills have easily surpassed $100k over the past 6 years, but any pet owner knows that they're basically children, and treating these issues wasn't an option for us. Rather than fighting tooth and nail over coverage, Healthy Paws called and emailed us along the way with genuine concern about how they are doing. They ask for pictures to post in their office. They sent us a tiny painting of our dog after we weren't sure if he was going to make it. No questions asked, their issues were covered time and time again. I would pay 5x what I am for the same service and coverage. Another company could hand me a gold bar, and I would stick with Healthy Paws. They genuinely care, and want your pets to continue being healthy members of your family, no matter what.
Insurer: Healthy Paws
By: John C Feydt
Always takes care of my needs with my dog
I am glad I chose ASPCA as my dogs health insurance ! You guys do a great job at making sure you approve the claims . The only thing I would say is I would like to see the claims get approved at a more timely matter with the direct deposit reimbursement money in my account . It’s hard cause we have to pay the vet out of pocket with funds I do not have so I put the bill on a credit card and I only have so much time to get that paid off . Thanks ! Everything else has been lovely ! You guys do a good job at answering all questions right away when I call or getting back to me :)
Insurer: ASPCA
By: Alicia
Easy, Quick & Reliable
With the rising cost of vet bills, we made sure to get pet insurance as soon as we brought out bulldog puppy home. The Nationwide plan we picked offered the best value for the coverage, and so far it's been a huge cost saver. Our dog recently hurt his tooth which caused him to refuse his food and become nauseous / dehydrated. Over the course of a week, we visited the vet 4 times trying to determine the root of the issue (unfortunately dogs can't tell us). Each claim I submitted was processed quickly and resulted in a refund back in my bank account. Nationwide made the entire stressful process a little less of a burden, and for that, I'm grateful.
Insurer: Nationwide
By: Bill
Owner
Very happy with coverage but wish my monthly didn’t go up every year.
Insurer: Nationwide
By: Lauren
My claim with Pets Best was processed…
My claim with Pets Best was processed in a timely fashion and the coverage was exactly what I expected.
Insurer: Pets Best
By: Alan DeRosa
I have been insured with Pets Best for…
I have been insured with Pets Best for over 10 years - it provides great value and the claims process is easy. Representatives are always courteous and helpful.
Insurer: Pets Best
By: B Jost
Couldn’t imagine not having this awesome product for my animals.
So easy to work with and reps are available to answer questions. Payment process is Quick and easy. Emailing claims now make it easier then ever.
Insurer: Nationwide
By: Renee
No complaints
I have no problems with getting claims in. I like the new app to submit claims. I have always had my questions or concerns answered though customer service. Getting my payments deposited in my account in responsible time.
Insurer: Nationwide
By: Lois
A Very Fair and hassle-free pet insurance company
My dog, Dolce has been "Embraced" since March, 2016 and I'm so happy I switched from her previous pet insurance. Our claims have always been paid relatively quickly and we have received exactly the amount expected; and even if a mistake is made on the claim form, Embracers do their best to figure it out and correct it so that payment can be made in a timely manner. Whenever I've contacted Customer Service, whether by phone or email, I have always received accurate and timely responses--no matter how many questions I asked--and I tend to ask a lot! Nearly a year ago, Dolce was diagnosed with a bladder tumor, which, in the opinion of 2 veterinarians, would likely cause her demise within 4-6 months, but she is amazingly still with us! However, because both her age and condition are very slowly beginning to show related side effects, I am continuing to send in a lot of claims for her. But these claims are always paid promptly with no questions asked! Our original veterinarian's office used to send insurance claims in for its clients, but eventually some staff refused to do it so we were expected to do this ourselves. Being a senior citizen, at first I found using the "portal" a bit daunting, so saved up my claims and sent in several at once. I was just getting the hang of it, when I recently discovered your phone app and I must say it is ABSOLUTELY WONDERFUL AND SO EASY TO USE!!! Thank you for making submitting our claims a breeze--I can't begin to tell you how much I appreciate it!.
Insurer: Embrace
By: Kay