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Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service Very Helpful and Caring
We have been with Nationwide since they took over VIP Dog Insurance (which we were with for our previous dogs). I would recommend pet insurance to anyone...regardless of the pets age. Stuff happens and it truly helps you make better decisions. The only thing I wish they could change is security code to get in. As we were back when it was VIP Pet Insurance and I don't remember my code...20+ years ago. I cannot check online as I don't know the code. I wish they could just eliminate my previous code and I could set up a new one...not happened for over 1 year. Apparently they can't and I would always have to call in if I want to know something. Somewhat frustrating, but otherwise good. Sherri
Insurer: Nationwide
By: Sherri
Best to deal with, no anxiety during difficult time
My pet is getting a reliable insurer (Healthy Paws) in times of need. She was cared for at the time of her sickness with less hassle. I got the peace of mind with Healthy paws.
Insurer: Healthy Paws
By: Mya
Excellent service, thank you
Yes, unequivocally, I would and do recommend Nationwide to other pet owners, because they always meet their promised coverage.. I especially appreciate "Wellness Coverage" for routine veterinarian visits.
Insurer: Nationwide
By: Katherine
Service Dog Emergency
My son was away at college when his service dog got sick. He had to take the dog to the local emergency vet clinic twice. We filed the claim and received all of the expense was returned except the co-pay within a few weeks of filing the claim. My son loves the fact that he can file his claim on the app while he is checking out at the vet office. This helps with him not forgetting to log on to his account when he is back in his dorm room.
Insurer: Pets Best
By: Tracey
Satisfied
My claim was easy to do, There was a delay but I was notified that it would be and why,I appreciated the updates on my claim. Description of what was covered and why things were not. Very satisfied with the whole process.
Insurer: Pets Best
By: Lucy
Couldn't have been easier
This was my first claim for my new policy and everything was done on my phone - it could not have been easier!
Insurer: Pets Best
By: Nicole
Preventative measures
I'm glad the policy came with preventative measures to protect my dog from certain illnesses.
Insurer: Pets Best
By: Keizo
Covered most expenses
My cat had to be hospitalized with tummy issues. I submitted my claim to Pets Best and they covered most of the expenses. Thanks, Pets Best!!!
Insurer: Pets Best
By: Frank
Very quick processing of claim.
Very quick processing of claim. Thank you!
Insurer: Trupanion Canada
By: Michelle
Very nice and knowledgeable
Very nice and knowledgeable
Insurer: Trupanion Canada
By: Maxine