209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No acknowledgement or response to my claim
I uploaded my first claim for one of my 2 dogs after joining the Pets Best insurance. It was one week ago and I have not received any emails acknowledging a receipt of my claim. I had a different pet insurance for my dogs and the company always sent me an acknowledgment for my claim by email. I am disappointed with Pets Best so far.
Insurer: Pets Best
By: Noriko
Awesome coverage!
They are always very quick to respond! Highly recommend Nationwide.
Insurer: Nationwide
By: Holly
Straight forward and easy to use
I have been very satisfied with my coverage, but recently called to check on a reimbursement that I had not received yet. I was told that it can't be checked on until 21 days. Am nervous if the check got lost; it was a large amount.
Insurer: Nationwide
By: Mary
Great Service!!!
Just want to say GREAT JOB to Nationwide Staff and Customer Service as they are extremely fast in processing claims. When I do have to call, every agent is very friendly and helpful. Would highly recommend to any pet owner!
Insurer: Nationwide
By: irma
Great customer service !
Easy to submit claims and fast reimbursement.
Insurer: ASPCA
By: Renee
Great Service and Reimbursement
Customer service was great. I loved how when I called, they knew my phone and asked if I was calling about Cookie right on the first automated call! It was very easy to submit a claim and the check came even sooner than expected. What a lovely surprise. Give customer service a 10 and Ease of claim is also a 10.
Insurer: Nationwide
By: Michelle
First experience was a great one!
This is my first experience with pet insurance. My employer added this as an employee benefit and I wasn't sure of the value. After Karma has this incident and a recent CCL injury it appears the timing couldn't have been better. Luckily my Greyhoound has not had any claims and remains healthy.
Insurer: Nationwide
By: Ellen
Easy to do business with
Straight forward & easy to do business with.
Insurer: Nationwide
By: David
Exceptional service
Nationwide pet insurance has been wonderful. Claims are easy and quick to submit and turnaround time has been exceptional
Insurer: Nationwide
By: Analisa
Nationwide Pet Insurance is the Best
Your claims response time has improved dramatically.
Insurer: Nationwide
By: Risa