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Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ownership Confusion
Hobbes policy information got messed up when my former wife and I transferred ownership from me to her and then reversed the ownership back to me. Some claims were caught in the system and not paid. No one’s fault. Just a process SNAFU. Once I got the right person on the phone she pushed all the right buttons and BAM; everything was fixed, the checks were cut and have been received. Great job.
Insurer: Nationwide
By: Rick
Good Coverage, cumbersome and long claim process
I'm comparing your claim process to previous insurance held. It's cumbersome to have to scan and then attach and email a copy of the claim form plus the vet receipt All the information is on the vet receipt/invoice for services rendered, so why the extra claim form? My previous provider simply had an APP for the phone, as soon as I logged in, all my pet's information was already there and I only had to take a photo of the Vet Invoice, attach it to email and send. No writing down why I went to the vet, what the symptoms were, etc. It's all on the Vet Invoice!! Plus it seems to take several weeks, at minimum, for the claim to be processed versus with my previous provider I always received a settlement within two weeks, often only one week. So why did I switch providers? Because they didn't offer as full a coverage as you do...albeit at a higher price. All in all, I'm satisfied with Nationwide AllPet coverage but it would seem you could design an App for Android/iPhone to streamline the claim service and only require a photo of the invoice...this could be sent directly from the Vet Office.
Insurer: Nationwide
By: Stanley
Nationwide is on my side
Good service
Insurer: Nationwide
By: Paula
Nationwide is far ahead of their competitors!
To whom it may concern, Nationwide pet insurance is one of the best investments we have ever made. The website makes things incredibly easy and efficient. There are so many benefits to adding this pet insurance. I would recommend Nationwide pet iinsurance to all my friends and family.
Insurer: Nationwide
By: Michael
So very pleased with the pet insurance
I recently acquired pet insurance for my two dogs. I was referred to Nationwide from fellow dog owner friends b/c of their exceptional quality, thankfully my employer offered them as an option. I'm beyond pleased with the ease of submitting a claim as well as the quick turnaround of reimbursement. Thank you Nationwide!
Insurer: Nationwide
By: Leslie
Questionable pet insurance. To have or not to have.
Generally please but feel you did not pay well on collins’ pancreatitis last year. Also. I felt you had originally said you would pay for heart worm meds. That is not true. You on,y fully pay for one and then maybe half for the second. Beginning to think I could just save the monthly fee and do better with costs.
Insurer: Nationwide
By: Patricia
Good Product
I would rate it a ten but my premiums went up this year.
Insurer: Nationwide
By: Timothy
Very dependable
Very easy to file claims which are dealt with in a very timely manner.
Insurer: Nationwide
By: Roy
Y'all are AWESOME
It has been great and your turnaround time has improved! Thank you so much!
Insurer: Nationwide
By: Kim