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Great Customer service and simple to file claimsA
I have had Figo for almost 2 years and they have been great. It's so easy to file a claim and they reimburse in a timely manner. Customer service
Insurer: Figo
By: Annette
Gave up and Had to cancel
After enrolling both of my dogs in Trupanion when my Berner was just a puppy, I battled this company for 4 years before finally deciding I had to cut ties. When both dogs got a serious parasite infection and were in the ER..... it took MONTHS to get reimbursed after burying me in questions about my dogs' vet files that had nothing to do with this claim. They were in the weeds asking me about things I never claimed in the files, and I told them I chose not to....leave it as I would tell my dogs. Then every simple claim became a battle...… their deductible is supposed to be "per INCIDENT" but they treat it as "Per diagnosis:"....so when my Berner was scratching at his right ear and shaking his head 2 different times - that should have been 1 deductible and 1 incident. BUT they hit me with the deductible twice, and found every reason they could think of to not cover it. The number of exclusions, and items not covered were hard to even keep up with and were never explained......it became exhausting trying to ask and get explanations. The final straw was a dental claim - only my 4th claim on my dog - and they promptly doubled my rate. I now pay less for both dogs, then I was paying for just one with Trupanion. I will never look back!
Insurer: Trupanion Canada
By: Rachel
You folks are great!
Couldn't be happier with Nationwide Pet Insurance
Insurer: Nationwide
By: Ron
Nationwide is #1.
I am so impressed with the ease and the speed of claims. Thank you so very much for being there for my Bali!!!!!!
Insurer: Nationwide
By: Anna
Pleased
I am very pleased with how PB responded to my claim for my Lola. Lola had eye surgery twice and after the deductable PB covered 90% of the ophtalmologo fees, treatment and medications. I also have my other baby Tinylu in the plan. Fortunately she is doing good and had not suffered any serious illness
Insurer: Pets Best
By: Ana
Easy to make a claim
Easy to upload and customer service on the phone can walk you through it
Insurer: Pets Best
By: Hady
First time with pet insurance
This is my first time with pet insurance and I love it. The first claim was so easy to file, it was fast, and covered exactly what I thought it would.
Insurer: Pets Best
By: Gretchen
Thank you
Thank you for being an outstanding pet care insurance provider.
Insurer: Pets Best
By: Richard
Thankful
You have always paid claims in a very timely manner, which I really appreciate as my poor pup has leg injuries and needed/needs expensive surgery. I don't know what I would do without you! My fur baby is my best buddy!
Insurer: Trupanion Canada
By: Karen