210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The Love of My Life Is Feeling Much Better
M little girl, Madison, had a tough week with a bladder infection and constipation all at the same time. Thee poor thing was miserable. She is back to normal with a smile on her face and kisses for all. I am thankful that I have the wellness plan that helped me defray some of the cost involved with her treatment. I loved the ability to use the health line to get advice and comfort that all was going to be okay.
Insurer: Nationwide
By: Micheal
Used to be a great company but, sadly not anymore!
I sat on hold for more then an hour today, I was disconnected three times, transferred four times and finally when I did get a human being I was just told that my claims are all completed. The claims are not completed. Right on the dashboard is shows n/a under 3 of my open claims. One other claim was submitted but isn't showing and I can not view which one didn't go through. These claims have not even received claim numbers yet and they were submitted almost a month ago. My policy premium continues to rise and the customer service continues to decline. I can hardly even understand the people answering the phones anymore because they hardly can speak English. I am incredibly unhappy with this company that I have bragged about for the last 4 years. What a shame. I will be looking into other companies as this is not how I like to do business.
Insurer: Healthy Paws
By: Amanda
Very happy with Nationwide Insurance and their services. Thanks to all of them.
Best pet insurance you can get.
Insurer: Nationwide
By: Peggy
Exceptional customer service
My dog had caught an infection of some sort a few months ago and he’s been in and out of the clinic. After numerous tests, a surgery for remove an infectious mass and 30 days of antibiotics, it seems like he’s going to be great. Throughout this stressful time, ASPCA was a tremendous partner. It was so easy to submit my claims and I was refunded so quickly! They never pushed back as long as I provided details along with my invoice. They made my decision to get Bodie the help he needed so much easier and without the financial burden. They’ve called me a couple of times to check in with Bodie and to see if I needed any assistance. They are an outstanding company with truly compassionate individuals.
Insurer: ASPCA
By: Deb
Great customer service
My dog Guinness ended up needing major ACL surgery. Filing a claim is so easy with healthy paws and the customer service is amazing. They even emailed me to ask how he was doing after his surgery!
Insurer: Healthy Paws
By: Katy
Only Issue
The only thing I have a problem with is the website. I have trouble signing in, which makes it hard to submit and check my claims.
Insurer: AKC
By: Amanda
Awesome job. Would and have recommended to others.
Love the insurance.
Insurer: Nationwide
By: Theresa
A Worryfree Experience
I never would have thought I would be taking my dog to emergency at 4:00 am. At least when I did I knew she had insurance to help with the cost. I didn't need to make a decision to treat her or not. She is back to being her playful self. I was at my Vet this morning for her annual shots and I mentioned to him how pleased I was getting reimbursed and he asked which company I had insurance with. He had a patient with another insurance company that was trying to deny a claim and wrote a letter to them just this morning.
Insurer: Nationwide
By: Sharon
Easy claims once original paperwork is through
They do a great job once original vet records are done. That process was a bit taxing. Since then, though, everything has been great.
Insurer: Nationwide
By: Kristie
Worth paying the insurance!
Recently our 9 1/2 year old Labradoodle/Goldendoodle (Mac) had a medical emergency. He was literally fine one moment and the next he couldn't raise his head and could barely walk. We were concerned that he had had a stroke. We immediately took him to our vet and they ran numerous tests with nothing coming up negative. However, during the three hours we were there, Mac didn't move. They sent us home and recommended that if he didn't improve we should take him to an animal hospital in our area. We did that and after running an ultrasound on him found that he had a cyst on his spleen which has burst and he was bleeding internally. They further stated that if he didn't have surgery that evening he would probably not make it through the next day. We were shocked as Mac has always been a pretty healthy boy and this occurrence came out of the blue. With that discussion came all the questions of resuscitate/not resuscitate, costs, etc. Needless to say we were in shock. The one comfort we had was that we knew that we had Healthy Paws Pet Insurance to at least help with the cost of surgery. I have to honestly say that we had thought about cancelling it over the years as costs went up but we ultimately kept it because is was "insurance" in case Mac got really sick. While we are still in the followup stages with what happened with Mac, the surgery was successful and we are very grateful to the doctors and the surgical facility who ministered to him and also to Healthy Paws Pet Insurance. They handled all the claims quickly and easily and paid on the plan we had without a problem! I can't imagine having not being able to provide the necessary surgery for Mac to survive. My husband and I strongly recommend Healthy Paws Pet Insurance. Your pet will thank you!
Insurer: Healthy Paws
By: Diane