219,884+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very straightforward process for…
Very straightforward process for submitting claim. Responsible and respectful requests for missing information. Immediate processing of claim once I got my cat’s records to you.
Insurer: Pumpkin
By: Dina Powers
Not great claims experience and customer support
My first claim with this company after having their insurance for 3 years. When I tried to submit a claim for a covered medication, it was denied because they claimed the documentation was incomplete. And they requested documentation which would be impossible to have since I didn't purchase the medication from the vet (the vet didn't carry the medication), so I had to get it from a pharmacy. This seems like a typical thing that would happen, but it doesn't seem to be a use case that their claims system is built for. This is really disappointing and confusing. I'll try again, but its kind of annoying to spend on this time on something that should be a bit more straightforward.
It was easy to sign up
It was easy to sign up
Insurer: Nationwide
By: Rico Brannon
Everything is done very quickly and…
Everything is done very quickly and professionally.
Insurer: Embrace
By: G. Venuti
The app makes it very easy to submit…
The app makes it very easy to submit claims and the reimbursements are very fast
Insurer: MetLife
By: Kenny Rose
Quick and Easy …
The last two claims have been processed very quickly. The process is very easy if you scan all required documents snd email them. You can also use the phone app but it will only take 3 documents at a time so emailing is much easier. All the agents are very nice and helpful. I would recommend MetLife to my friends that have dogs or cats.
Insurer: MetLife
By: Mary B
Everyone was so helpful and kind
Everyone was so helpful and kind. They looked into the situation and fixed everything. Thank you
Insurer: Embrace
By: Elaine O'driscoll
Fast claim payments
Claim was paid within 2 days after I filed it on a weekend. Thank you for letting us give Max the best care he could receive
Insurer: Healthy Paws
By: Becky
Better explanation about vaccine…
Better explanation about vaccine coverage and benefits.
Insurer: MetLife
By: Deyan
Great coverage and easy claim filing
Easy to file a claim and claims are resolved quickly.
Insurer: MetLife
By: Deborah