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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing customer service
From sending in my claim online, to direct deposit in my account: only 3 days. Fabulous.
Insurer: Trupanion Canada
By: Candace
I left a message for one of your supervisors to call me back and there has been no contact from your company.
I left a message for one of your supervisors to call me back and there has been no contact from your company.
Insurer: Trupanion Canada
By: Donna
Professional
Impressed with the speed claims were handled. Have always recommended Trupanion to many animal owners.
Insurer: Trupanion Canada
By: Louis
Easy peasy claims
It is so easy to make a claim. The vet clinic submits the bill and everything Trupanion covers is paid for right then which makes my actual bill and payment so much less.
Insurer: Trupanion Canada
By: Ruth
Hassle free claims
My claims are always dealt quickly, my vet is paid directly
Insurer: Trupanion Canada
By: Lisa
Old dogs ...
My Piper has progressive muscular weakness in her back legs, and walking has become increasingly difficult for her. Trupanion covered the cost of the walking harness which had been recommended by our Veterinarian. I am most appreciative!
Insurer: Trupanion Canada
By: Diane
No walkies for Oscar
My puppy Oscar is injured at the moment. Which has been very stressful for me and Oscar as he cannot have any walks. Trupanion has been there all the way.
Insurer: Trupanion Canada
By: Irene
Easy claim and fast service
The claims process is very slick and the turn around time is very fast!
Insurer: Trupanion Canada
By: Michelle
The lady I talked to was absolutely amazing helpful and knowledgeable in the plans and all. Had my dog best interest in heart.
The lady I talked to was absolutely amazing, helpful, and knowledgeable in the plans and all. Had my dog best interest in heart.
Insurer: Trupanion Canada
By: Ryan
The staff member I spoke to was very polite professional and helpful.
The staff member I spoke to was very polite, professional and helpful.
Insurer: Trupanion Canada
By: Rebecca