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A Family's Gratitude for Loving Vets
We have been under the care of West Valley Pet Clinic for 45+ years. The original vet owner, Dr. Govers, provided pro bono work for my classroom snake, tarantula, frogs, fish, mice, rabbit, & aviary for 30+ yrs in addition to our household menagerie of dogs, cats, rats, rabbits & aviary! The current team of female vets have been wonderful care givers & a valuable model/resource for young girls, in particular, interested in vet & animal care. They are never rushed, encourage questions, thorough in the information they share & most importantly kind, gentle, relaxed & patient with the animals in their care & their owners. Our family has the utmost gratitude for their contributions & presence in our family life & menagerie! Marile Shelly
Insurer: Trupanion
By: Marile
Experience Wonderful
We were treated very well and you handled my claim very fast. Jay Jay and I were very pleased.
Insurer: Trupanion
By: Linda
Mrs. Feldman
Wonderful friendly, helpful, kind representatives who assist clients on the phone calls. Thanking you for hiring and training such professional employees.
Insurer: Trupanion
By: Wendy
Your CSR Lynne was spectacular.
Your CSR Lynne was spectacular. If I could give her a 15, I would. Her attention to detail was so greatly appreciated. She educated me to better understand my policy. Lynne notified me when she realized my vet hadn't sent any claims to Trupanion in 6 years. She guided me through the process and again, followed up to see if I was all set. In a time where customer service is lacking with most companies, Lynne went above and beyond and represented Trupanion professionally and kindness. I can't say enough good things about Lynne! Thank you!!
Insurer: Trupanion
By: Linda
Best Pet Insurance Company!
Always efficient and quick with payments. So relieved there is no clause where suddenly we don't have pet insurance or face a huge reduction coverage!
Insurer: Trupanion Canada
By: Catherine
Excellent service
Excellent service
Insurer: Trupanion Canada
By: Chris
Excellent fast service.
Excellent, fast service. Amazing transparency!
Insurer: Trupanion Canada
By:
Amazing customer service
From sending in my claim online, to direct deposit in my account: only 3 days. Fabulous.
Insurer: Trupanion Canada
By: Candace
I left a message for one of your supervisors to call me back and there has been no contact from your company.
I left a message for one of your supervisors to call me back and there has been no contact from your company.
Insurer: Trupanion Canada
By: Donna
Professional
Impressed with the speed claims were handled. Have always recommended Trupanion to many animal owners.
Insurer: Trupanion Canada
By: Louis