209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitting a claim was easy, online, and there were no hangups
Submitting a claim was really easy. The personal account page could be formatted much better. Overall good experience. I wish I could check a more specific status of where my claim is in the process without having to email customer service. Direct deposit payment was great; they completed my claim in about 2.5-3 weeks.
Insurer: Nationwide
By: Emily
I can afford the best care for my fur baby because I know Nationwide affords it for us.
Fast, easy, and reliable. Thank you.
Insurer: Nationwide
By: Mari
Easy breezy
filing claims is convenient, and reimbursements come quick.
Insurer: Nationwide
By: Hilary
Fast, reliable, kind!
Claim reimbursement in the past has taken forever, but I appreciate the speedy approval and reimbursement I’ve received lately! It feels great to not have to worry about how to pay for expensive treatments on a recurring basis. If I ever need to call, I speak with a compassionate animal lover - and not just an insurance company.
Insurer: Nationwide
By: Aryn
Great Insurance
Happy with my insurance
Insurer: Nationwide
By: Diane
Worth the premium
This insurance is worth while. They pay claims
Insurer: Nationwide
By: Sherry
You take too long to reimburse
Everything is good accept you take too long to reimburse
Insurer: Nationwide
By: Christel
Healthy Paws is the best!
I woke up one morning and my 3 year old cat was limping on a hind leg. I took him to the vet only to find he had a broken hip that needed surgery. This was devastating news! There were 2 surgical options and my vet could perform one if them right away. The other option required a specialist. Since he had been sedated to take the x-rays, the vet needed to know the answer quickly. First, I contacted Healthy Paws Customer Service to see if the surgery was covered by my plan. The woman who took my call could not have been more sympathetic and reassuring. She assured me that with my policy, both types of surgeries were covered and let me know about the deductible and other details of the policy. She was very kind and did her best to calm me down and put me at ease. After weighing our options for the surgery, since the surgery that required a specialist wouldn't be able to happen for 5 days due to their schedule, we went ahead with the surgery our vet could perform. All went well, and we were able to bring Oreo home. The day after the surgery, he wasn't eating or drinking much, and contacted the vet. They suggested we bring him in. They felt it might be due to pain, and prescribed a larger dosage of pain meds and also gave him an appetite stimulant. The next day, Sunday, we saw that his leg appeared to be swollen. We took him to the emergency vet, who let us know it sometimes happened in cases like this, and to follow up with our vet the next day. We did, and because he was out of the anti-inflammatory they prescribed, they prescribed more, and additional pain meds. A week later he went in to have stitches removed, and he will return next week for his 30 day check-up. Filing a claim was so easy! I just snapped pictures of the invoices and doctors notes and uploaded them into the Healthy Paws app. Within 10 days, I had been reimbursed for everything but the cost of the doctors visits, the deductible and 10% of the remaining costs. It was deposited right into my checking account. Oh! I forgot to mention, I also received an email from Healthy Paws asking about how Oreo was doing! I though that was really nice! I can't thank Healthy Paws enough for all of their kind, supportive and compassionate service. I highly recommend them to everyone who is shopping for pet health insurance.
Insurer: Healthy Paws
By: Christy
Awesome
Everything been great so far, Thank you.
Insurer: Trupanion Canada
By: Yvonne
Trupanion Rocks
Staff are super nice and answered any questions I had. And compared to other insurance forms trupanions is simple and easy!
Insurer: Trupanion Canada
By: Megan