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All Trupanion representatives I have talked with have been personable informative and well versed in the coverage contracts.
All Trupanion representatives I have talked with have been personable, informative and well versed in the coverage contracts. I appreciated Mel's pleasant and responsive manner and she resolved my questions regarding renewal on the contracts for our dogs, Adeline and Augustus.
Insurer: Trupanion
By: Terry
Great Customer Service
Although Cocoa's condition wasn't covered, Kat was extremely nice and helpful!
Insurer: Trupanion
By: Theresa
Trupanion Pet Insurance
Always great experience with Trupanion! If you need insurance for your pets I would highly recommend.
Insurer: Trupanion
By: Beverly
As always my claims are done quickly and explained throughly.
As always my claims are done quickly and explained throughly.
Insurer: Trupanion
By: Steven
At first I was very confused at how the insurance worked.
At first I was very confused at how the insurance worked. I have never made a claim and I have had the pet insurance for 3 years. My vet (Brian Melius at Met. Small Animal) explained it to me that I could claim my most recent vet visit. Charlie was experiencing some GI issues. I immediately called and spoke to a Trupanion rep. and they were extremely helpful. I will be submitting my claims from now on. Thank You!
Insurer: Trupanion
By: Mittie
Because I had a problem with Ella swilled a small peace of cloth because it was not a sock cotton it wasn't the same as a sock I was not happy with the answer I got told me it wouldn't do to fight not to honor the bill
Because I had a problem with Ella swilled a small peace of cloth because it was not a sock cotton it wasn't the same as a sock I was not happy with the answer I got told me it wouldn't do to fight not to honor the bill
Insurer: Trupanion
By: Catherine
Cady was very helpful when I called.
Cady was very helpful when I called.
Insurer: Trupanion
By: Anthony