209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wish it was easier and faster
The claim filing process is pretty easy once you figure out how to do it. Is it not trivial to know in the first time that the entire pet file needs to be added to every claim and a detailed explanation of each itemized item otherwise it’s considered tourism care. Other than that the automatic deposit is very not trivial to wait for the claim to process before setting it up and the customer service around this is horrible. Every time I reach out to customer service I need to raise my voice to get things handled properly and to understand clearly what Nationwide means. Pretty frustrating. Furthermore the claim process time takes way to long and getting the check takes forever... Eventually you get back what your plan covers but it is not clear what it is and very frustrating it doesn’t include preventive care such as heart worm treatment.
Insurer: Nationwide
By: Noy
Praise for Trupanion
Our multipoo had to have surgery on both hind legs because of luxating patella. The claim was paid much quicker than we expected. We are so glad that we chose Trupanion coverage for our fur baby.
Insurer: Trupanion
By: Dorothy
Couldn't ask for better service!
I signed up for pet insurance about 2 years ago for my terrier mix when she started to show signs of aging. Embrace Pet Insurance was the best choice I could have made; customer service was always kind, informative and quick to respond, submitting claims and receiving reimbursement was easy and quick. Unfortunately, Shelby had to be put down in April, and when I notified Embrace, they were so kind, it was like family. They sent cards, helped with reimbursement for all her care and euthanasia, and waited as long as I needed to close her insurance policy. I'm still blown away by how kind and helpful everyone at Embrace has been. If you need pet insurance (which I HIGHLY recommend and wished I had done sooner), look no further than Embrace!
Insurer: Embrace
By: Caitlin
Follow up phone call by Customer Service Repr for status of Snickers 2 claims for UTI.
The Customer Service Representative was very concerned with Snickers' well being. I was able to explain my opinion, shared by several vets that has seen Snickers, as to the underlying cause of her UTI and what we were doing to manage it until she is old enough to consider any surgical options. During our conversation, I was also able to provide her with additional information they may need to consider a subsequent claim for her spay and hernia repair which was done by a vet I haven't used before and the majority of the expenses were being covered by the rescue group under the name the rescue group had for her.
Insurer: ASPCA
By: Connie
I am so thankful I had this coverage and that it allowed me to get the best care of my baby Muffin!@
Without this insurance I wouldn't have been able to get the care for my cat.
Insurer: Nationwide
By: Staci
Very good reimbursement
Excellent
Insurer: Nationwide
By: Elissa
Best pet insurance
This is second pet I have had plan for and would highly recommend to everyone!
Insurer: ASPCA
By: Randy
Dependable
My small 8 year old fur baby Luna got attacked by a big dog during a hike, aside from the grief of seeing her helpless and sick, the anxiety on the cost of her treatment did not help too. But I’m thankful I have Nationwide Pet Insurance for her, they are a big help financially and lessens the stress we are having while we patiently wait for Luna to recover.
Insurer: Nationwide
By: Pinky