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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 19, 2020

Easy and fast reimbursement

Been using healthy paws for my two dogs since I got them in 2015/2019. I really appreciate how easy it is to submit claims and get reimbursed. And HealthyPaws does it super fast! One of my dogs just went through bladder stone removal surgery and she needed urine analysis every 1-6 months as we continued to tweak her diet. The costs added up quickly but HealthyPaws took care of most of it.

Insurer: Healthy Paws

By: DW

Useful
July 19, 2020

Insurance that actually works the way you hope it will

My dog got a UTI and bladder stones. She had surgery, complications from surgery, and a few lingering issues after that. The combined bills from her multiple vets hit the low five figures. Healthy Paws paid the bills (minus the deductible and copay, of course) without any dispute. The process of submitting claims was extremely easy (drag and drop a pdf copy of the bill to a box on Healthy Paws' website and hit the "Submit" button), and the time for Healthy Paws to reach its determination was only about 1-2 weeks. The checks arrived promptly after that. I can't emphasize enough how grateful I am that when the vets would apologetically tell us that the next procedure was probably going to cost another $$$$, I could say, "No worries, she has insurance -- go ahead." In the end, my dog recovered, and I'm very grateful to everyone who helped us through this -- most notably her vets and Healthy Paws.

Insurer: Healthy Paws

By: Suzanne

Useful
Verified July 19, 2020

Our golden retriever had a very scary…

Our golden retriever had a very scary experience that spanned a couple of weeks when she suffered a urinary tract infection and bladder stones, one of which became lodged in her urethra and could not be dislodged. In the end, she went through bladder surgery, an ultrasound, a laser procedure, and multiple x-rays. She required a specialist vet in another state and a six-day hospital stay. When totaled up, the vet bills reached the low five figures. We submitted the bills online to Healthy Paws, which subtracted the deductible and the copay and a few other minor items (prescription dog food, for example). A couple of weeks later, we received our checks. It may have been the easiest insurance claim I've ever filed in my life in spite of the fact that it was for a large amount. Our girl is doing well now, and I'm grateful both for the wonderful care she received from her vets and for the coverage she had with Healthy Paws. As each successive vet told me it would cost yet another $$$$ for the next procedure, I would have despaired if I hadn't been able to think "We have pet insurance, it will be OK." It was a scary and hard time even with pet insurance, but it would have been much much much worse without Healthy Paws.

Insurer: Healthy Paws

By: Suzanne

July 19, 2020

This Pet Insurance is "Spot" on

When I compared different pet insurance policy I had to go with Spot Pet Insurance hands down its a great insurance policy for any animal lover, when i saw all the things that are covered and the premium for appointments I could not refuse getting my darling fur 'Baby' this policy its a must for any animal lover.

Insurer: Spot Canada

By: Caprice

Useful
July 19, 2020

Very helpful and thorough.

Very helpful and thorough. Good history handling vet charges and payments.

Insurer: Trupanion

By: Sean

Useful
July 19, 2020

recommended by my vet!

Very positive experience - recommended by my vet

Insurer: Trupanion

By: Margo

Useful
July 19, 2020

Deductible for a recurring problem

As always, the claim was handled quickly. The problem encountered this time is that a previous and longstanding condition e.g., GI problems (not eating, vomiting) was not accepted and the deductible was required yet again. It is important that the referring vet uses the exact same wording for a condition/diagnosis and not use presenting symptoms to describe a known condition with your pet, otherwise the event is considered to be a new issue.

Insurer: Trupanion Canada

By: Sandra

Useful
July 19, 2020

No stress

Still paying deductible and haven't had to use it much . And hope that we really don't have to. But knowing you are there is stress relief if it is ever needed .

Insurer: Trupanion Canada

By: Threasa

Useful
July 19, 2020

Great pet insurance

Trupanion is awesome! I didn't have to do anything, it all went through my vet clinic and only took a few minutes

Insurer: Trupanion Canada

By: Heather

Useful
July 19, 2020

This Pet Insurance is "Spot" on

When I compared different pet insurance policy I had to go with Spot Pet Insurance hands down its a great insurance policy for any animal lover, when i saw all the things that are covered and the premium for appointments I could not refuse getting my darling fur 'Baby' this policy its a must for any animal lover.

Insurer: Spot

By: Caprice

Useful

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