215,717+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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There when you need it
I have always wondered if the expense was worth it, until my dog, fairly healthy, experienced some major health issues over a period of eleven months that eventually took her life. The knowledge that she had health insurance, that I had assistance that would allow me to make decisions without having to consider cost, really helped during this very stressful and difficult time. When I had to contact Customer Service, the representative was fantastic, supportive, compassionate and sincerely empathetic.
Insurer: Pets Best
By: Mona
Deb Olson
I am blown away! Unbelievable claims processing. I researched for a year before deciding on the breeder to purchase another rottweiler. He is an amazing dog from an amazing line of champions. Unfortunately he was diagnosed with hip dysplasia. Which entails rehab and visits to his vet. You have never waivered in paying his claims. I am forever grateful. Thank you.
Insurer: Pets Best
By: Debra
Positive Experience
Our little dog ate something in our yard that made him very sick with non stop vomiting and then bloody diarrhea. It started in the middle of the night on a weekend so we had to take him to an emergency 24hr hospital and then to his regular vet. The cost with meds, x-rays, blood work and care came to over $1200. We had some of our deductible left but once that was satisfied Pets Best paid out 90% of the total bills no questions asked! We were so grateful and pleased with their service. They provided a complete breakdown of of the payment which made it very easy to understand. We couldn't be happier with our choice of an insurance plan for our pup. Thank you Pets Best!
Insurer: Pets Best
By: Sandra
PAID
First time I filed a pet claim, so I didn't know if it would be a hassel -like "human" insurance, where they don't want to pay. However, they paid, filing claims is easy online. Only complaint is that processing the claim was over a month. They did send an apology email about having too nany claims and not enough processors. Still, they were a great help to me when my puppy hurt his tail. I think a few of the bad reviews are due to the client not reading what the policy covers. For example they are very clear that they do not pay for ligament strains due to accidents.
Insurer: Pets Best
By: Diana
Great Insurance with Trupanian,
you always take great care of my Gracie, thank you
Insurer: Trupanion Canada
By: Patricia
Wonderful company.
Wonderful company. They process claims very quickly.
Insurer: Trupanion Canada
By: Lenore
When our little Dixie needed Trupanion you were there right away.
When our little Dixie needed Trupanion you were there right away. I have nothing but good to say and I have already recommended Trupanion to friends and family members.
Insurer: Trupanion Canada
By: Judy
Trupanion sure Helps
We are very happy.Thank goodness for Trupanion. They are very prompt.Our Chester has had a couple of costly problems.
Insurer: Trupanion Canada
By: Evelyn
So thankful I have Trupanion Insurance.
Very quick response when I submit a claim. Absolutely fantastic customer service when I have called with questions. I feel like the insurance is a very good and I would most definitely recommend to friends. Thank you.
Insurer: Trupanion Canada
By: Donna
Unlike most insurance companies for humans Trupanion staff members care about patients.
Unlike most insurance companies for humans, Trupanion staff members care about patients.
Insurer: Trupanion Canada
By: Linda