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Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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One of the best companies I have ever dealt with!
The is one of the best companies I have ever dealt with. The are so efficient. Claims are processed quickly. The customer service is amazing. Everyone is so kind and compassionate. I wouldn't deal with anyone else.
Insurer: Trupanion
By: Susan
Reimburse process is too long.
1. Reimburse process is too long. It takes over 45 days. 2. Even though 45 days left, the status of claim did not change. So I reached out to a representative to know what's going on my claim. through live chat. It was really hard to get response from a representative. 3. Petsbest looks only working on hooking up customers to add their pet to policy and hardly manage the current customers who have a question for reimburse claim. * When I tried to reach out to a representative through live chat as going through "current customer - I have question something", nobody worked on it. * When I tried to reach out to a representative though live chat as going though "current customer - I want to add a new pet to my policy.", my request is quickly matched with a representative. In light of my experience, Petsbest does not look manage the current customer for claim, but only take care of customers for adding pets to policy (that increases insurance fee).
Insurer: Pets Best
By: Sam
Amazing! Love Healthy Paws!
Love that they reimbursement for 90% of the procedures/medicines etc that they cover — which includes physical therapy! The reimbursements are pretty timely and customer service is very helpful.
Insurer: Healthy Paws
By: Matthew
Very convenient and prompt service submitting claims
Very satisfied with Trupanion ahX
Insurer: Trupanion
By: Silloo.
These folks are wonderful!
For 42 of the last 52 years, we've been "owned" by a series of four miniature dachshunds. Until we got Tito, who's now 14 months old, we never carried pet insurance. Luckily, we had no serious medical issues with the other three dogs until late in their lives. Tito, however, has something going on that causes him to have chronic congestion, inflamed and swollen tonsils, and some exceedingly high liver values. Although we are still trying to get at the source of his problem, we have already had significant medical expenses. Trupanion has exceeded my expectations in their rapid response to the insurance claims filed for Tito. Their responsiveness has made this difficult time easier than it would have been otherwise. We will always be grateful to Falls Village Veterinary Hospital for including information about Trupanion in Tito's new puppy package.
Insurer: Trupanion
By: Dr.
Excellent
This is the best pet insurance! Our dog recently had to have laparoscopic surgery to remove a very large vinyl treat bag from his stomach. Healthy Paws processed and reimbursed the very expensive claim within days of receiving it. This is not the first claim we have had to make and they have always been responsive and pay what we are insured for. We have had them for approximately 7 years insuring both our dogs. I strongly recommend them!
Insurer: Healthy Paws
By: Lisa
Nationwide came through with flying colors!
Nationwide's handling of our claim was really fast and received a much appreciated payment very quickly thereafter.
Insurer: Nationwide
By: Linda
Service was more than adaquit and easy.
The service was fast and easy. I would recommend you to any who owns a cat or any other pet.
Insurer: ASPCA
By: Kieran