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Great Customer Service!
great customer service. researching late at night and was able to get a rep to explain. very transparent conversation and helped make my decision.
Insurer: Trupanion
By: Gale
Great experience.
Great experience. Forms easy to complete. Processed quickly. Thank you
Insurer: Trupanion
By: Diane
Highly recommend Trupanion.
Highly recommend Trupanion. Never had bad experience. Customer service representative always answers all my questions. Everyone has been very professional over the phone Other than this past claim taking a while to be approved I always had good experience.
Insurer: Trupanion
By: Alice
somewhat disappointed
i am disappointed that the claims didn't pay more. i also was surprised that the monthly rate went up just before I filed the first claim with no explanation or notice.
Insurer: Trupanion
By: Chaucer
I DESPISE the fact aha you raised the premium on my dog from $75/month to $100/month because you claim that the "cost of care" in my area has gone up yet I don't see a corresponding increase in vet bills.
I DESPISE the fact aha you raised the premium on my dog from $75/month to $100/month because you claim that the "cost of care" in my area has gone up, yet I don't see a corresponding increase in vet bills. I am NOT happy about this.
Insurer: Trupanion
By:
Glad I had this for the unexpected.
I had to file an appeal on the initial claim due to a misunderstanding but my vet was very helpful in assisting and clearing up the confusion. I'm glad I had trupanion to assist with the financial part of this bill. Thanks.
Insurer: Trupanion
By: Jamie
I have found the claim reps to be very understanding professional knowledgeable and polite when I have called with a question or asking for an explanation as to why my claim may have been denied.
I have found the claim reps to be very understanding, professional, knowledgeable and polite when I have called with a question or asking for an explanation as to why my claim may have been denied. My concern is that my rates for the policy keep increasing especially if I have been reimbursed for a claim so I hope that I can continue to afford Trupanion for my pet(s).
Insurer: Trupanion
By: Mary
Trupanion is the best!
I have had other pet insurance coverage in the past for other pets and none compare to Trupanion. You are prompt with replies and the reimbursements are timely.
Insurer: Trupanion
By: Ruth
Thank you!
I was incredibly worried about having to pay a large amount of money to find out what was wrong with my dog. Trupanion definitely came through for me, and through hard times like these, I was so grateful I signed up. The process was incredible simple, and I was not asked interrogating questions, and there was no hesitation to help me. Thank you
Insurer: Trupanion
By: Yasmin