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Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible for ACL Surgeries
Do not purchase if your dog has already had 1 ACL surgery. My dog had her left ACL surgery in 2017 so I signed up for Trupanion to cover big expenses like this in the future. 2 Years later she needed surgery on her other ACL but it was denied. And the appeal was dismissed without any discussion. They consider the healthy knee a pre-existing condition no matter what evidence I provided or what my Vet stated about the two knees being unrelated. And they won't tell you that until they deny your claim. I find this reasoning and not explaining this up front to be very disingenuous.
Insurer: Trupanion
By: Brent Wilford
Nationwide Pet Insurance was a great choice
This pet insurance company is the best. Excellent customer service and do very easy to file a claim! Just send a pic of the bill and the money is promptly deposited into your bank account!
Insurer: Nationwide
By: Trish
The submitting claim easy. Not impressed with your electronic deposit that didn’t work or customer service except Marsha.
The claim submitted process fantastic. Electronic deposit didn’t work bc I never received email from chase, and waited online for 20 min no help, one unanswered email, and multiple phone calls the following day. You need to have a better way to electronically deposit if someone doesn’t get the email from chase other than saying it will expire and come back to us in 15 days and then will take another week to get a paper check. That part was ridiculous, and has been smoothed over since I asked for a manager and Marsha ext 6443 took over. She has been very sympathetic and caring on trying to get my check to me and has followed up several times. I would not recommend nationwide after my first claim due to customer service being unsatisfactory other than Marsha. I also think your inability to work with chase to send another email for a customer to “claim” their money if they didn’t receive the email to do so is ridiculous.
Insurer: Nationwide
By: Michelle
Terrific service
I always waited too late in the past to purchase pet insurance. When you are having a crisis, it is too late. This time it was the first thing I did when I brought my pet home. I am very happy with the service and wish my personal insurance was as easy.
Insurer: Nationwide
By: Jennifer
I’ve only used it for wellness so far..but I’m so happy I have it!
I like the simpleness of this policy!
Insurer: Nationwide
By: Kim
service
very happy with your service.
Insurer: Nationwide
By: william
Tests done to determine cause of seizures.
Awesome service. Everything was covered that I expected to be covered. Very impressed with how quickly it was processed and paid. Would recommend this insurance to anyone.
Insurer: Embrace
By: Carol
Best insurance company
I am so happy I chose Nationwide Pet I Duran really for my little guy. It’s the best decision we made for the health of our puppy.
Insurer: Nationwide
By: Michele
Invoice submission process is easy.
Invoice submission process is easy and reimbursement is fairly quick
Insurer: Nationwide
By: Debra
I tell everyone that they NEED pet insurance
Nationwide Pet insurance is user-friendly & helpful. I appreciate the vethelpline and the online forms. Everything is made simple to use. Great service!!!
Insurer: Nationwide
By: Andrea