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Very polite and empathetic.
Very polite and empathetic.
Insurer: Trupanion
By: Ariette
We are always treated like we're there only client.
We are always treated like we're there only client. Keep up the good work.
Insurer: Trupanion
By: Josiah
We have always been more than satisfied with Trupanion.
We have always been more than satisfied with Trupanion. They have always paid our claims in a timely manner.
Insurer: Trupanion
By: Tudy
We have not had any contact experience with Trupanion.
We have not had any contact experience with Trupanion. All communication with Trupanion has been through VCA. Although we have been enrolled with Trupanion since 9/2018 we have not revived ant reimbursements for any of our VCA visits.
Insurer: Trupanion
By: Collette
Allison was delightful to deal with understanding attentive very helpful and cheerful.
Allison was delightful to deal with, understanding, attentive, very helpful and cheerful. Couldn't be happier. And in fact we did recommend your service to our good friends, and new pet owners Martin and Karen Spilchen.
Insurer: Trupanion Canada
By: Brian
Always helpful and friendly and quick service
Always helpful and friendly and quick service
Insurer: Trupanion Canada
By: Ron
Because I have never had a problem with Trupanion.
Because I have never had a problem with Trupanion. People have answered my questions even if I've asked before. Very friendly and polite.
Insurer: Trupanion Canada
By: Linda
Easy to deal with haven't had any issue with payments.
Easy to deal with haven't had any issue with payments.
Insurer: Trupanion Canada
By: Delores
Great CS from the agent on the phone.
Great CS from the agent on the phone.
Insurer: Trupanion Canada
By: Donald
He was fantastic and friendly and explained everything to me before I spoke to an actual sales rep
He was fantastic and friendly and explained everything to me before I spoke to an actual sales rep
Insurer: Trupanion Canada
By: Wanda