215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Company reflexively denies claims, and refuses to speak with insured
The sales team is wonderful and accessible, but once you sign up, don't expect to get that level of care ever again. Company denies all claims submitted without adequate explanation. All calls go to a call center in India, most times you can't even get through, and if you are lucking enough to speak with a human and leave a message, it will not be returned. They may eventually honor a claim, but it requires so much effort and time, I'm guessing most people give up. That is a long-honored strategy in the insurance industry, incidentally.
Insurer: Healthy Paws
By: Sydney
Great service
I did much research and found Nationwide to be the best.
Insurer: Nationwide
By: Thomas
Responsive great - would like to do on-line versus mail in claim filing for faster turnaround
Overall great responsiveness and good value for the money compared to other insurers. Would like an on-line claim filing capability versus mailing in claim forms.
Insurer: Nationwide
By: Regina
Nationwide coverage brings me peaceful mind
Nationwide is always there to help time pay my pet care.
Insurer: Nationwide
By: Noelia
Much better
Nationwide is much better than last insurance co. They pay out better and are concerned about the animals
Insurer: Nationwide
By: RUTH
Quick Turnaround
Our dog had a major laceration that required stitches. Nationwide was very responsive and provided feedback and reimbursement in a very timely manner. When additional medicine and stitches were required, Nationwide once again was very responsive and ensured we were reimbursed for the additional cost associated with the original claim. Highly Recommend Nationwide and their Customer Service
Insurer: Nationwide
By: Jim
Great claims processing and customer service!
Submitting claims via the app couldn't be easier! It just takes a few minutes. I love it. And while doing my research for pet insurance your rep was patient and very helpful. Glad I went with you guys!
Insurer: Nationwide
By: Michael
Nationwide is on my side
Now that she is three, with all the immunizations and well-baby checks behind us, I balked at paying for another renewal. Well, that was just dumb. In the Six months since I went ahead and paid, I have probably recovered my premium. Turns out three may not be an easy year, after all. Cricket is OK now, mostly. If only her sensitive skin responded 100% to all this allergy treatment—which Nationwide covers so quickly with so little effort from me. She did give me a scare earlier this week when she may have eaten a stray sewing needle. Xray showed she hadn’t, but the bill gave me another scare. Why didn’t I stroke out? because Nationwide is on my side. Thank goodness!
Insurer: Nationwide
By: Sara
You make Vet visits painless and stress free!
Wonderful affordable insurance that is easy to work with. The wellness coverage cannot be beat!
Insurer: Nationwide
By: Jeffrey
Easy Process and good service
Thank you for your services.
Insurer: Nationwide
By: Le