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SO easy to submit claims/receive reimbursement!
I am honestly shocked at how easy it is to submit a claim and receive a quick reimbursement from Healthy Paws Pet Insurance! They are unbelievable. Takes one minute (literally) to submit a claim from my phone and I have my reimbursement check not long after that with progress emails along the way from them. They also emailed me to check on our dog after her double eye surgery. We are SO happy with them and highly recommend!
Insurer: Healthy Paws
By: Stephanie H.
WASTE OF TIME - Stay away if possible! DON'T get sucked into their 30 day free trial BS - they won't give you a CENT
I worked with Trupanion for a whole month in June 2020 because our vet offered us a 30-day free trial with them. Trupanion worked out some kind of promotion where if a puppy is given the green light on their first comprehensive examination (i.e. is deemed healthy/has no pre-existing conditions), then these customers will be offered this free trial. I was ecstatic - but it turned out to be a HUGE waste of time. During this time, my puppy experienced severe diarrhea and vomiting and we visited the vet multiple times in the month - about 5-6 times. All 5-6 times were aimed towards helping my puppy get better but Trupanion kept rejecting all of these claims. They have deemed it to be INELIGIBLE because "Nothing in the medical history shows that this is NOT a pre-existing condition." I was confused as my puppy was deemed healthy by our vet and we received the free trial accordingly. Once the free trial was over, I found another insurance company. I gave them the same medical records as I did Trupanion and there were no issues with processing the claim and reimbursing the money spent. The most infuriating part is that my vet was ALSO confused as to why the claims had been rejected and had even taken the time and energy to write up a letter to appeal Trupanion's decision — which was still rejected. To this day, they are still baffled by the outcome of our interaction. On top of that, Trupanion also offered a possible explanation for my puppy's issues stating "Puppies can feel queasy after car rides and as a result, may vomit." As an FYI to Trupanion, we walk to the vet. I did not appreciate that Trupanion tried to write off my puppy's gastro issues. I didn't pay a cent to Trupanion due to the free trial, but I was definitely interested in sticking around due. How could you not be, considering their 9.3/10 rating all the raving reviews they received? I was dismayed at my free-trial experience with Trupanion. I genuinely feel like they will not care unless you pay them. This was not a good first experience and there is NO way I would ever let my other pet owner friends deal with this. They deserve to work with a company that cares about them and does not write off any issues regardless of how "common" a symptom may sound.
Insurer: Trupanion Canada
By: Mel
Simple and just what I was looking for
The online quote tool was super easy to use and the policies were clearly listed and easy to understand. The only thing that was misleading is that preventative care was covered in the initial price because of the chart that is on the website checking off all the care that is covered, but it doesn’t show until later that the option to add preventative care is an additional fee. Overall great prices and customer service!
Insurer: Spot
By: Della Dossey
Excellent coverage & customer service
I searched high & low for a reputable insurance company for my fur baby, when he turned one. (We had previously used a private care plan, specifically for puppies, through our VCA). Thank God I found Healthy Paws, because just a month or so after our boy reached his first birthday, he was diagnosed with elbow dysplasia. We were devastated at this prognosis, especially at such a young age. Having never used pet insurance before, I was worried that his claim for surgery would be denied, but the Healthy Paws team was amazing, and walked me through everything. They were patient with my ongoing questions, and eager to help, every time. Bo underwent bilateral elbow arthroscopy, & Healthy Paws covered all 80%! They even checked up on him, and continue to help us through his recovery period. I truly feel like they care, and it’s evident that their customer service reps are honest animal lovers. I’ve been recommending Healthy Paws to all my friends and family members. One of the best decisions I’ve ever made!
Insurer: Healthy Paws
By: Kelly
They were very helpful
They were very helpful in answering my question's. The best price and value.
Insurer: Prudent Pet
By: John Sewruk
Consistently Great!
Pest Best has been great, I have filled multiple claims and never had issues with being paid. They do not try to question what was done or pay games. Even during the COVID-19 pandemic, I was reimbursed within a few weeks. Great service and its definitely worth the investment!
Insurer: Pets Best
By: Amanda
Thanks for reconsidering
Thank you
Insurer: Trupanion
By: Erin
This policy has been a as godsend for…
This policy has been a as godsend for me. I recommend trupanion to all who will listen. Thank you
Insurer: Trupanion Canada
By: Joy
Trupanion is a pet insurance company I can count on!
Trupanion is the only pet insurance company that offers NO LIMIT coverage at an affordable cost. You can choose your deductible and your monthly premium to fit your budget. Premiums for my dogs and my cats are less than $50 each per month! Trupanion covers every illness or accident and is one of the few companies who also covers dental extractions or root canals. They never punish you for making a claim by decreasing your coverage Or increasing your premiums like all the other companies do. I like how they pay my veterinarian directly and I only pay 10% plus the tax. I have been disappointed with other pet insurance companies in the past that never came through when I needed them. I have finally found a pet insurance company I can count on. I sleep better at night knowing no matter how sick my pets get I will be able to afford veterinary care to make them better and will not have to make any decisions based on finances Thank you trupanion!!
Insurer: Trupanion Canada
By: Suzi