154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 30, 2020

Healthy Paws is the best pet insurance company around!

I love Healthy Paws pet insurance! I have used pet insurance for my fur babies my entire adult life and I have previously been with other companies which I wasn't happy with. Between expensive prices, low levels of coverage and complicated claim submission procedures, I shopped around. After seeing all of the great reviews and this company having the highest ratings, I switched to them back in 2015 and I haven't ever looked back. The monthly premium is very reasonable and the coverage level is fantastic! Placing a claim in their app couldn't be any easier. Just log in to the claims portal, snap a picture of the invoice right from the app, and press submit. It literally takes 30 seconds. I always have my claim submitted before I walk out of the vet's office. I get instant feedback via email that they received it. I get contacted if further documentation is needed, and I get another email once the claim is completed. The turnaround time is very short. The app is user-friendly and streamlined. I remember when I was in London, England, a friend of mine saw the little puppy icon for the app on my phone and told me she was jealous her pet insurance company didn't have an app =) Finally, the customer service reps have always been friendly, knowledgeable, and often go the extra effort to make sure every question is answered and every request is properly addressed. I cannot say enough good things about this outstanding company!

Insurer: Healthy Paws

By: Louis

Useful
Verified July 30, 2020

We have insured our dog with Trupanion…

We have insured our dog with Trupanion since he was a pup. He's now 11 years old and we so thankful we have Trupanion! Our dog has had two moderate health scares these last couple of years and with everyone, Trupanion has been so easy to work with and covered 90% of the costs (after our deductible). I honestly think we may have had to make different decisions about our dogs' care if we didn't have Trupanion. Now we are so thankful we get as much time with him as possible!

Insurer: Trupanion

By: Sara

Verified July 30, 2020

Comparable pricing

Seems to be reasonable in pricing compared to other insurance companies.

Insurer: Spot

By: Wendy Ong

July 30, 2020

Wow!

Wow! Fast refund Amazing Impressed that you actually get what you pay for

Insurer: Pets Best

By: Mo L

July 30, 2020

I am very pleased the way Healthy Paws expidited my most recent claim

My 6 1/2 year old Yorkie (Casey) was passing blood in his stool on the evening of 7/21/20. Immediately took him to the emergency hospital where he was treated for IBS, I incurred considerable out of pocket expense for that visit. The next day I put in an insurance claim to Healthy Paws which was completed the following day. I requested that I be reimbursed as quickly as possible. Two days later the reimbursement funds were back into my checking account. Very rarely do you receive that kind of service from any insurance company. I truly recommend Healthy Paws. Mel

Insurer: Healthy Paws

By: Mel

Useful
July 30, 2020

Healthy Paws has been a great insurance provider.

Healthy paws truly processes your claims quickly and are affordable! We are so happy we decided to cover our puppy and recommend it for everyone. we can’t plan for accidents and genetic illnesses but they happen so why not protect your loved one to ease the stress.

Insurer: Healthy Paws

By: Mandy

Useful
Verified July 30, 2020

Great coverage

Great coverage, timely responses, and a compassionate staff. Thank you!

Insurer: Trupanion

By: Gary

July 30, 2020

Simple, effective, and caring.

My dog recently had a biwel obstruction due to dietary indiscretion (as labs are often to do), and he unfortunately needed an object surgically removed. The cost for the surgery was well over $1,000, and I was concerned after reading stories about people having claims for such issues denied for seemingly no reason. I feared the stress of fighting insurance to ensure my pup had the best care and that I could afford it. Fortunately, my fears were unfounded. I had my pup examined for a full physical before this issue (important to do, or your policy could be in trouble), and after getting the vet records sent off, I was reimbursed 80% (minus the deductible) within 2 weeks. I did not have to argue with anybody, or deal with excessive questions. Healthy Paws even sent emails to check in on my dog's recovery. Completely satisfied with this insurance policy thus far. My only complaint is that submitting a claim or vet records via their app can be troublesome depending on the file type you receive invoices in. It wants pictures of hard copies, which were a bit of a nuisance to get during this pandemic. Hopefully they can adjust to allow uploading PDF files as well, as my vet (and many others, I presume) send bills digitally in that or similar formats. So far, great company. I am happy with my dog's coverage, and will keep it with the hope of never needing it again.

Insurer: Healthy Paws

By: Kyle

Useful
July 30, 2020

Love the speed of their review of claims

Great insurance company, fair and very straight forward.

Insurer: Pets Best

By: Michelle

Useful
Verified July 30, 2020

It was very helpful

It was very helpful

Insurer: Spot

By: Terri Peacock

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