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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Flawless experience
Submitted claim via internet/website. Heard back from them rather quickly and with a clear explanation of claim activity. Very pleased with the experience.
Insurer: Trupanion
By: Vicki
Easy peasy
Super easy my Vet did it for me. My check came in just a few days.
Insurer: Trupanion
By: Steve
The phone conversation with the agents are awesome!
The phone conversation with the agents are awesome! Both friendly and very knowlegable. They actually made me feel better when my pet is so sick. I really appreciate that they speak English and not a slang of English.
Insurer: Trupanion
By: Cindy
The staff members were extremely helpful when my dog was admitted to the ER.
The staff members were extremely helpful when my dog was admitted to the ER. We appreciate their compassion and professionalism. Also, there was nothing hidden when claiming the medical expenses. We are very happy that we had chosen Trupanion. We will definitely recommend Trupanion to our family and friends. Also, we are in the process of getting a new puppy. We will definitely work with Trupanion again!
Insurer: Trupanion
By: Nani
The team's professionalism courtesy and kindness have been tremendous and they've answered all of my questions with clear detailed responses.
The team's professionalism, courtesy, and kindness have been tremendous, and they've answered all of my questions with clear, detailed responses.
Insurer: Trupanion
By: Susan
The woman I talked to when I called with many many questions was knowledgeable courteous profession and extremely helpful!
The woman I talked to when I called with many, many questions was knowledgeable, courteous, profession and extremely helpful! She made the entire process of submitting a claim incredibly easy.
Insurer: Trupanion
By: Charles
They have been very helpful and polite.
They have been very helpful and polite.
Insurer: Trupanion
By: Olivia
Very easy, very fast claims process!
This claim was processed almost immediately. In fact, I was still in the parking lot at the Vets office when they called and said it had been accepted. I don't know what could be easier. Thank you Trupanion!
Insurer: Trupanion
By: Tama
Trupanion honestly cares about our fur babies!
Trupanion honestly cares about our fur babies! The people who take care of you on the phone are sweet, empathetic, and caring. You promptly take care of the insurance and keep us abreast of it via email. Some animals would surely be in bad shape without your help. Thank you for all that you do!
Insurer: Trupanion
By: Lynn