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Happy with Trupanion
Always an easy process.
Insurer: Trupanion
By: Kileen
Always keeps you informed regarding pending claims and it's always done in a timely fashion very very pleases with Trupanion!
Always keeps you informed regarding pending claims and it's always done in a timely fashion, very very pleases with Trupanion!
Insurer: Trupanion
By: Jennifer
Made it possible for my Havanese puppy to have sightseeing cataract/glaucoma surgery.
Lia is scheduled for her second post-op checkup this week with all seemingly going well in her recovery. SHE is just returning to her playful puppy self and so good-natured about having 3 eye drops 4 times and a day and twice a day oral meds I am so grateful for Healthy Paws support in saving Lia's eyesight. I am retired now and paying totally out of pocket for her procedures would have been difficult
Insurer: Healthy Paws
By: Arleen
I am so happy I have Trupanion for my pet, Marley!
Trupanion has been wonderful! They are truly concerned about our pet and very prompt with each claim and reimbursement if claim warrants. I could not be happier!
Insurer: Trupanion
By: Meta
EASY, FAST CLAIIMS. EXCELLENT CUSTOMER SERVICE.
Excellent service and concern. Responsive staff. Good selection of various plans. Easy to use website and quick claims progress and reimbursement check. Highly recommend this company.
Insurer: Healthy Paws
By: Barbara
Great first time experience
I have a 4 month old pug puppy that had an unknown allergic reaction and had to spend the night in the emergency room. Healthy Paws processed my claim the same week that I submitted it and I received payment towards my bill the following week. Excellent customer service both during and after the visit. I wish I didn't need to use them so quickly but I am glad they were there when I needed them.
Insurer: Healthy Paws
By: David
this program is worthless- i've had it…
this program is worthless- i've had it for over 2 years and they have not covered anything for my dog to this point. they also raised the price 40% without telling me. canceled my account and would not recommend
Insurer: ASPCA
By: Charlie Woodhull
Tons better than VPI/Nationwide Pet Insurance
I originally was a customer of VPI/Nationwide Pet Insurance due to a large discount offered via my place of employment. However, due to various difficulties (claims always denied, limited coverage options for senior pets, and too many exclusion policies) with VPI over the course of 3 years, I finally canceled my insurance with them and chose to pay out of pocket for Pets Best. I have made one claim so far with PB and had absolutely no issues - claim was processed promptly, very easy to use their app, and received the 90% coverage reimbursement after co-pay and deductible. Yes, it was cheaper with the employer paid pet insurance discount in terms of monthly premiums, but I am getting more value for my money now paying the PB premiums and much more peace of mind.
Insurer: Pets Best
By: Melanie
Horrible Service
Tried to defer my insurance due to the pandemic. Healthy Paws refused to defer and charged me several month until I asked for a cancellation. They will do whatever it takes to take your money and avoid payout.
Insurer: Healthy Paws
By: Steve